Business Email Phrases

In this article you will find a list of the most common Business Email Phrases in English. Opening and Closing an Email / Letter, Apologising Phrases, Giving Information, Complaining in Business Letters  and more.

Most Common Business Email Phrases in English

Opening Business Email Phrases in English

  • Dear Sir
  • Dear Madam
  • Dear Mr. Anderson
  • Dear Miss Anderson
  • Dear Mrs Anderson
  • Dear Sir / Madam
  • Dear Sirs

Reasons for Writing Your Business Email /Letter

  • Thanks for your email …
  • I am writing in reply to your letter of 21 Juny …
  • I am writing to inform you that …
  • I am writing to ask for further information about …
  • I am writing with regard to …
  • We are writing to you regarding…
  • I am writing in connection with …
  • I am writing to you on behalf of …
  • With reference to our telephone conversation on Monday, I would like to …

Make a Request in a Business Email / Letter

  • I would appreciate if you could …
  • Would you mind if…
  • I would be grateful if you could…
  • Would you please send me…
  • We are interested in receiving…
  • We would be grateful if…
  • We would appreciate it if you could send us more information about…
  • Could you please let me know if you can……
  • I would also like to know ……..
  • Please, let me know…..

Business Email Phrases for Giving Information

  • I am glad to inform you that ….
  • We regret to inform you that….
  • Should you need any further information …
  • We are happy to let you know …
  • I would be delighted to …

Apologising in Business Letters

  • We apologise for the inconvenience.
  • Please accept my sincere apologies.
  • Please accept our apologies for the delay.
  • I apologise for the delay in replying.
  • Please let us know what we can do to compensate you for …
  • I am afraid I will not be able to attend the meeting.

Complaining Phrases 

  • I am writing to complain about …
  • I am writing to express my dissatisfaction with …
  • I regret to say that …
  • I would like to receive a full compensation for the damages.
  • I am writing to complain about …

Closing Business Email Phrases 

  • Thanking you in advance…
  • If we can be of any further assistance, please contact me
  • Please reply as soon as possible because …
  • If you require any further information, feel free to contact me
  • I look forward to discussing this with you
  • I look forward to hearing from you soon
  • We look forward to a successful working relationship in the future
  • Thank you for helping me solve the problem
  • Yours faithfully, /when you start with Dear Sir/ Madam,/
  • Yours sincerely, /when you start with the name e.g. Dear Ms Anderson/
  • Respectfully yours,
  • Kind/Best regards,

See also Business Negotiation Phrases and Telephone Phrases in English.

In case you need email account, you may want to see our page free business email accounts.

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