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Business Skills

Organizational Skills List: The Guide To Being Truly Organized

Nowadays, more than ever before strong organizational skills are needed! The reason is simple – we lack the time!

Business concepts such as planning, time management, leadership, scheduling are blowing up everywhere – at work, at the high school, at personal life and of course, they have to take a place in your CV and resume.

Every organization aims to hire workers who are highly organized and concentrated on their work and responsibilities.

Main points on this page are:

What are Organizational Skills? Definition and Meaning.

Let’s define it:

Organizational skills are a set of abilities that allow you to plan, prioritize, and to set and achieve your goals.

The main aim of these skills is to save your time and help your personal and business activities proceed smoothly and effectively.

Why are they so important?

There will be always a deficiency of time! And this is not only your problem but for every company and business organization.

So, improving and maintaining good organizational skills are crucial milestones everywhere and for everyone – from an employee to managers, leaders, and CEO of the company.

No matter who you are, you have dreams, goals, and targets that you want to accomplish in your life. However, achieving these goals is tough. And sometimes you realize that the day has passed and you did nothing.

Here is where organizational skills come to help.

In our business ages, full of super high competition, companies want you to be productive, to be effective and to contribute to their success in the best possible way!

And of course, you can do that. However, with the help of strong organizational abilities and competencies.

These skills help you to determine your business purpose for each day, for each project and for each activity. These skills make you more focused and allow you to balance a wide range of different duties.

So, let’s see what exactly organizational skills include and what you can do to develop them.

Organization skills list and examples. How to improve each of them?

1.Time Management Skills

Time management skills are the core of the organizational skills and competencies.

What exactly are time management skills?

These are abilities that allow you to plan how much time you spend on particular activities. The purpose is to get more done work in less time.

Being busy isn’t equal to being effective. So, the question is “How to be more productive and less busy?”

We all people have 24 hours on a day to do our tasks. Of course, different people have different tasks.

However, there are people who have a long list of complicated daily tasks and they handle them with a remarkable success.

And there are people who have fewer tasks to do and they do them…..unsuccessfully.

Why? In many cases, the main reason is that some people lack time management abilities. They just do not try to learn and develop them.

There is a range of tips, techniques, principals and skills you can develop to achieve good time management.

Let’s see what are the key time management skills:

  • Goal Setting

It all starts with a goal…or goals.

Are you clear about what your purpose at work/in business and in personal life is at the moment? Do you know what you have to accomplish today or tomorrow?

I hope you know. Because without goals you have no directions. You do not know where you are going.

The most essential of time management is the skill to manage your time in a way that serves your goals.

However, setting your goals doesn’t mean saying, “I want it to happen”. Setting your goals is a process with very important principals and tips. It starts with the consideration and ends with the achievement.

Tips and rules for truly effective goal settings:

  • Set specific goals – you must define exactly what you want to achieve. Be as much specific as you can. The goal must be clear, not generalized. Generalized goals can confuse you.
  • Set measurable goals – it refers to the ability to quantify the results. When you measure your goals, you stay on track. Include dates, mathematical values, prices, and other possible things that measure. An example of a measurable goal: to increase your sales by 10% in 6 months.
  • Set realistic goals. I am sure you want to achieve so many things….However, a huge part of them is just dreams. Make sure your goals are achievable. If they aren’t, it will demotivate you.
  • Set time-bound. It is about setting deadlines. When do you have to accomplish the goal? This is a core question for effective organizational skills.
  • Write your goals down. Germans have an old saying ”Was man schreibt, bleibt” meaning “What is written down, stays.” Writing down is a powerful way to state your intentions and to make goals more realistic.
  • Try to keep your goals in a few number. There is a limit. You are not able to handle a huge number of goals and tasks.
  • Set reminders for your goals – this will provide them with your regular attention.
  • Break large goals into smaller goals. To achieve a big goal require doing some smaller tasks first. So, break your large tasks into smaller ones.

Setting goals is just the beginning, let’s see what is the next.

  • Prioritisation

You can work hard and be a very organized person but spending your time on unimportant tasks leads to ineffective results and ineffective work.

So, you need to decide which of your tasks are important, which are more important and which are not important at all.

This is call prioritization. And it helps you make the best use of your time and resources. It helps you focus on the major things.

I’m sure you perfectly know the feeling of having so much work to do that you really don’t know where to begin.

Not to mention that each task that you should do looks like a priority. It makes it tough to do a prioritization.

Still, there are very helpful tricks and tips to improve your prioritization skills:

  • Assess the value of each task. Achieving some goals will provide more benefit than others. What brings the highest value to your work or business? You should decide these things.
  • Define urgent vs. important tasks. There are tasks that require instant actions. It includes operations that, if not completed by the end of coming hours, will have significant negative results (such as skipped client deadlines). Check to see if there are such tasks because they are a high priority.
  • Estimate an effort for each task. Here you have to answer the question “Which tasks need the most effort?” Another important point here is who have to make these efforts? Only you or other team members and co-workers. Also, It might be very helpful to set levels like Difficult, Moderate, and Easy to estimate the amount of the efforts.
  • Consider the consequences. If you have several tasks that are important you wondering how to prioritize, think about the consequences of not finished the work or not meeting the estimated deadlines. There will be varied consequences from one goal to another.
  • Be flexible. It is about the ability to deal with changing priorities. You have to be prepared to change and adapt things according to the situation requirements.
  • Know when to cut the time. When an activity is very important, it’s so easy to spend too much time and efforts on it. This, however, stops you from getting other things done. Learn to protect yourself from losing in the time.

One of the top problems that many people experience with prioritization is that they start too late to do it. Another problem is that they just underestimate it.

It is a big deal to start the prioritization on time. This is crucial if you want to develop strong organizational skills and competencies.

  • Scheduling

Setting goals and prioritizing are crucial but having these abilities doesn’t mean that you can achieve your tasks in the required time.

And in our world, you have to be deadline driven!

Scheduling skills benefit you a lot! And one of the best advantages for you is that with an appropriate schedule you have a visual picture of what you should do.

Other benefits are that a schedule is a great tool that moves you toward your goals and provides flexibility to deal with the unexpected things.

And here comes the question “How to create an effective schedule in a world where so many things scream for your attention?”

There are some proven steps for creating effective work schedules:

Note: Before setting up a schedule consider the time limits. Daily schedule, monthly schedule, weekly schedule or the three options together?

  • Identify the schedule activities. Take the activities you should do for a particular period of time and turn them into schedule activities. For example, if your work activity is “write a new post,” your schedule activities might involve “finding sources of information”, “making a list of the points that the post should cover,” and etc.
  • Define the sequence the activities. It means setting them in the order in which they have to be done. If we use the above example, perhaps we need to find the sources of information first, then reading the sources, then define the main points and etc. In some situations, two or more activities can be done together.
  • Define the resources needed for each activity. It includes defining what resources will be needed to finish each activity.
  • Estimating the deadline of each activity. It means to define how long it will take to do each activity. Here you can use different methods to estimate the exact time needed for complete the tasks. For examples, you can ask other experts who are familiar with the activity duration, you can use your experience with the same activity, you can look at the similar activities at your company and etc.
  • Controlling your schedule. In this step, you have to make sure that your work goes in synchrony with the schedule plan.

The above steps are basic steps for planning and scheduling.

However, depending on your job position and duties, you might need to take part in more complicated schedules with the help of special time management tools or project scheduling software and etc.

These types of software help your schedule to be synchronized with the schedules of others.

Anyway, scheduling activities are becoming more and more popular for a huge range of job types.

  • Delegating Skills

Delegation is one of the most important time management skills too.

What is crucial here, is that you have to delegate tasks to the right people! It is useless to delegate tasks to someone who is not competent enough to do a particular task.

Poor delegation can cause so headaches such as confuses, demotivation, frustration and etc.

No doubt that delegation skills are skills worth to improve and develop!

At the end, business organizations wouldn’t exist at all without delegation of the work.

Assigning work to others is a crucial part of getting things done efficiently. (not only at work but in your personal life you should delegate tasks too such as: ordering your child to wash the car.)

Let’s see how we can improve our delegation skills:

  • Decide what to delegate and what not to. Here you have to answer the question “What should you delegate?”And the answer is not: as much as you can. Might be there are tasks that involve highly confidential information and only you have to do it.
  • Clarify what are the desired results. Tell the people to whom you are delegating clearly what have to be done and why it’s important. This is a crucial moment. Without a clear understanding of the desired result, they can achieve something completely different.
  • Clearly set boundaries. This means to explain to people where are the lines of authority and responsibility. Explain to the people whether they have to wait for your instructions or to make their own decisions.
  • Inform about consequences. Tell the people what would be the consequences of both successful and unsuccessful outcomes. Make sure that people understand the importance of the tasks that are delegated to them and how successful results help you, your clients, managers and etc.
  • Provide the right tools. You need to give (explain where to find) people you delegate to the resources to achieve their tasks and goals. You should listen to people suggestions and ideas. Make sure people know that your door is open if they have problems.
  • Build motivation. Try to motivate the people. Clarify how success will bring financial rewards, different opportunities, and other desirable results. Provide recognition to people who deserve it.

Being able to delegate not only allows you to free yourself but will improve your own performance and results.

2.Decision making

Decision making is a whole science with a decisive role in strong organizational skills and competencies.

As we mentioned above, the lack of the time is one of the more difficult problems all over the world.

And organizational skills are there to resolve this problem. This is their core aim.

To solve difficult problems, you definitely need to make difficult decisions. You need to be good at decision making.

Why do people fail? Mostly because they make poor choices and bad decisions.

So, decision making is a key ability for any area of your personal and business life.

In the field of organizational skills, there are some common decisions you have to take such as:

  • Which task to do?
  • Which tasks to delegate?
  • Which goals are very important and which are not?
  • Which goals are real and which are not?
  • Which meetings to attend?
  • Which resources do you need?
  • What is the sequence the activities and tasks?
  • What is the deadline for each task? and etc.

The above might be very critical questions.

There are helpful steps and techniques for improving your decision-making skills:

  • Define the purpose of your decision. Why should be solved? Why should be done?
  • Gather information. For every decision you need information. Decide the possible sources of information.
  • List different possible solutions. Find out ideas for possible solutions. Use idea generating techniques such as brainstorming.
  • Identify the criteria to evaluate the alternatives. Evaluate the costs, the benefits, the disadvantages, associated with each alternative. What are the consequences of each choice?
  • Determine the best alternative. This is easier after you done the above steps.
  • Implement the chosen option.
  • Evaluate the outcome of your decision.

The above is the well-known process of decision-making. Make sure you clear understand any of these steps and techniques.

3.Focus

No matter what you do, there are many other things that require your attention.

So many distractions, notifications and issues….everyday and everywhere. You have a lot on your plate!

Actually, people brain is not programmed to deal with the huge number of constantly appearing situations and other things to do.

However, they are still there and you need to resolve all of them at some points. And here, your ability to focus can help.

In fact, the more focused you are the more chances to resolve the problem faster and efficiently.

As an every people skill in this world, the ability to focus can be developed.

Here are some tips for improving your ability to focus:

  • Cut multitasking. Multitasking is a NOT a good way to achieve goals more quickly! Multitasking is harmful to your concentration. Do one thing at a time. Simple. Multitasking is not only unproductive but it stresses your body and brain.
  • Turn off email and notifications (and other things that interrupt you). This is crucial especially when you need to concentrate on very important tasks. The fact that someone sends you email or call you, doesn’t mean it’s more serious. Those things can wait for you to finish your task.
  • If it possible, move to a more quiet place where it’s harder to find you. It might be a meeting room or a free conference hall.
  • Stay motivated. This is one of the greatest techniques. Each task should have some motives, some drivers. Write down why you’re motivated to accomplish your task and look down at this reason several times until you finish it.
  • If it possible, done your ‘hardest’ task first. Sometimes knowing that you have something very hard to do, can distract you during resolving smaller issues. In addition to that, it’ll give you a positive feeling that focusing on smaller tasks will seem much easier.
  • Go outside for a break. After a small break, you will be much more productive and concentrated. Take a fresh air. Give yourself a mental break and chance to recuperate.
  • Get plenty of sleep. Sleep fills our bodies with a lot of energy and gives us the ability to do better our work.
  • Maintain a healthy and balanced diet.

4.Self-motivation

This is a huge topic with an enormous importance!

Because self-motivation is one of the best weapons that leads to succeed in the business and in any other area you want!

Motivation is what boosts you to follow your goals! You can not win without motivation!

However, staying motivated seems to be one of the hardest skills a human can possess and maintain. It is difficult to even for the most experienced and successful people!

Which motivational tips truly help is an endless debate. There are so many studies, books, websites dedicated to developing and improving self-motivation.

Here is the truth.

If a motivational technique works for some people, it might not work for others. We are all different. We have different desires, dreams, beliefs, understandings, points of views and etc. However, you should always try to find your motivational boosters.

If you want to be successful, you should master your own motivation techniques.

Here are some tips and ideas to stay motivated that you might find helpful for you:

  • Remind yourself of your goals. If you stop thinking of your goals, then you may be less motivate.
  • Set ways to track your progress. If you see that you are on the right way and achieve a good progress, you might be motivated that you are getting close to completing your goals. On the other hand, seeing that you have no the expected progress, can boost your motivation.
  • Read stories about successful people. Successful people have a lot to show and to teach you. Most of them are very familiar with the art of staying motivated.
  • Seek for constant feedback. Ask your colleagues or managers what you need to improve in your work. Knowing that there are some things to improve can be a good motive to develop your abilities.
  • Never stop searching opportunities. When you know there are so many opportunities for you, it makes you wish to achieve them. It makes you more active and productive. Actually, this technique works best for me.
  • Don’t be afraid to make mistakes. Making mistakes demotivates many people. Don’t be one of them. It is normal to make mistakes.
  • Know yourself. Find out when your motivation goes down and when it rise up. Once you know this, you can work around and develop.
  • Communicate more with highly motivated and successful people. Seeing others achieving their goals will motivate you to do the same.
  • Stay positive. Negativism will only make you see the bad things. Choose to be happy. Happy people are more easily motivated.
  • Read quotes. You know how motivational they can be.

Being highly organized means also being highly motivated!

5.Physical organizational skills

If you are at your desk now and someone asks you to give him your pen, are you able to grab it in a matter of seconds? Or you have to clean your desk during trying to find it.

I hope you can find right away what you are searching for at your desk. If not, you really spend your time on unnecessary things.

Effective organizational skills include keeping clean and neat your workspace – whether that’s your desk, car, or desktop.

The mess all over your desk eats your time. You can spend a half of an hour just searching for something.

In addition to that, you can lose important things.

Here are examples of strong physical organizational skills, you need:

  • Keeping clean your workspace
  • Putting back items in their places after use
  • Creating physical solutions and strategies for facilitating workflow
  • Record keeping
  • Resource management
  • Responsibility for office materials and equipment and etc.

Physical organizational skills are necessary for success. No matter what your job position and responsibilities are, you must develop these abilities because they allow you to perform efficiently.

6.Communication Skills

The ability to communicate effectively is considered as today’s most important skill.

And communication skills take an important place in your strong organizational skills too!

Why?

Because you work with other people on a daily basis. Your schedule depends on their schedules, you delegate task to them or they delegate to you, you need their help and they need yours.

All of these means communications. You need the ability to explain clearly and the ability to listen carefully and many other abilities.

Communication skills is an enormous topic and incredible science.

Here we will just list the most important communication skills you need to master your organizational skills:

  • Listening skills
  • Nonverbal Communication
  • Friendliness
  • Clarity and Concision
  • Confidence
  • Open-mindedness
  • Positive
  • Patience

Conclusion

I am sure, you want to get the best results possible from your business and personal life.

To do this you need strong organizational skills!

Working productively doesn’t mean just to achieve your tasks and goals. It means to achieve them in less time!

Do your best to improve the above-listed skills and you will see that it boost your entire performance.
What do you think?
Share your thoughts. Which organizational tips and techniques work best for you?

An Infographic in PDF for Free Download: Organizational

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Categories
Business Skills

Assertive Communication Skills: The Guide To Developing Them

Nowadays, being assertive is among the most wanted behavior types in the business, work and social life.

From all ways and styles to communicate and express thoughts, assertive communication skills are the most effective!

Why? Because it involves a huge range of benefits and the most important of them is that you act in your best interests and goals with respect to yourself and other people.

This is the communication style and skill mainly associated with managers, leaders, professionals, and with any individual who has confidence, charismatic and trustworthy personality.

On this page:

What is Assertive Communication? Definition and Meaning.

Let’s define it:

It is a communication style and way of behavior in which people clearly expose their opinions and thoughts, and advocate for their needs in a calm and positive way.

Being assertive means you are able to state your point without upsetting others or yourself. You are open, clear and honest. You can control your emotions and you speak in a calm and positive way.

Assertiveness also includes confidence, willingness to achieve compromise and taking responsibility for your actions and choices.

It not only allows us to achieve effective communication but It gives us a more positive approach to life.

Assertive Communication Skills and Examples

Assertiveness means much more than expressing ourselves and our points of view. It is an ability we must develop especially if you want to achieve effective business or social communications.

Assertiveness is a complex of skills, behavior characteristics and body language knowledge. Let’s see what they include exactly.

1.Being Able to Communicate Openly and Honestly

No matter in what business you work and operate, the ability to communicate openly is crucial for business and career success.

You can’t be a good communicator without being open and honest.

Why are honesty and openness are crucial?

Because an honest communication is based on trust. Its foundation is the trust!

If you want to have assertive communication skills, you have to start with being open and honest with your colleagues, co-workers, team members, competitors, staff, and every other individual and entity.

And if you are a leader or manager, you should definitely know that true leaders never disgrace their honesty by cheating and playing manipulative games.

Honesty is the key not just because of moral principles, but because it is the only way to show who you are and what you believe.

Honesty goes beyond not lying to the people you communicate with. It’s about the ability to admit your mistakes and confess when you’re wrong.

Done in the right way, this kind of openness leads to trust and loyalty. The people you communicate with, know they can trust you and know that you appreciate the relationship.

Examples of communicating honestly and openly:

  • “I am really sorry, but I won’t be able to help you with your IT project Wednesday afternoon, as I have an another appointment at this time.”
  • Try to add phrases that show honesty such as “In my experience…” or “Personally, I’ve experienced…”, “I sincerely wish… “

2.Show Respect To Others

Show-Respect-To-Others1

Respect is absolutely essential for assertive communication style!

Respect is a key factor in building good relationships. It is about to show how much you value the others!

Assertive communication skills require speaking with other people without violating their rights and feelings. Moreover, it requires esteem, respect, and appreciation to them.

No matter, with who you are communicating with (business partners, team members, family, friends), it is vital to show that you respect them.

There are so many ways to show it:

  • Listen with care without interrupting to what the another person has to say.
  • Not only listen but truly seek to understand the other point of view.
  • After that Respond.
  • If you don’t understand, ask questions to clarify. It shows your care and interest.
  • Do not judge – do your best to put yourself in the other person’s shoes. When someone says something that sounds negatively to you, try to understand instead of passing judgment.
  • Be approachable when someone wants to tell you something and to give you a feedback.
  • Never express negative emotions such as pride and anger.

Examples for an honest but respectful approach:

  • “We felt disappointed when you were late for the meeting” In this way you’re open your feelings instead of judging with phrases such as, “I felt angry to you when you didn’t arrive on time.” Non-accusing speaking is very important for maintaining a good relationship and communication.

Unfortunately, showing our respect attitude is often something we don’t think about.

Why?

For most of us, the lack of showing respect isn’t a thing we purposely do.

In real life, it’s so much easier to see the absence of respect in others, than to see when your behavior is not respectful. Isn’t it?

Naturally, we do not tend to notice our own behaviors mistakes!

However, it doesn’t mean we can not learn to be respectful. It doesn’t mean we can not develop a great respectful and open behavior.

Furthermore, nowadays it is a must for every aspect of our life. It is a must for every employee, for every leader and professional, for every family member, and for every real friend.

You need to make sure you always show you respect in business and personal communications. No excuses!

3.The Ability to Communicate Clearly

Ways-to-Communicate-More-Clearly2

Here, your main goal is to achieve an assertive communication with words designed to be clear and concise.

Might be this is one of the most important problems when it comes to communications. Actually, a lot of business people struggle with how to communicate clearly.

The ability to be able to express your thoughts and feelings in a clear way with the right words is crucial in business (not to mention how vital they are for managers and professionals).

If you do not have these assertive communication skills, it can cause miscommunication and misunderstandings. They will probably make people do other things than what you wanted and expected.

And since you have a lot of communications every day (you write emails, going to meetings, have phone calls, give presentations, debate with your partners… and so on), miscommunication can lead to real disasters.

Frankly speaking, your ability to get what you want depends on how well you express your intentions and how well you talk and write.

Ways to Communicate More Clearly:

  • Define your main goal. What are the main ideas you are trying to express or the message you are trying to say? What do you most want people to understand? What are you trying to accomplish? Clarifying your main focus allows you to avoid side issues and things that can complicate the situation. If you’re not sure what you want to say, then your audience won’t be sure either.
  • Use short and more direct sentences. This is a school lesson that I am sure you know. There is always a way for things to be said more shortly.
  • Listen more than you talk. The communication is always a two (or more)-way conversation. In addition to that, it is almost always a bad idea to try to dominate conversations. Try to really hear and understand that others have to say. Ask yourself if you really understand them.
  • Cut the jargon and the words that mean nothing. Is much more clear to say “My schedule is full.” instead of “My schedule is full of many things that I have to do”.
  • Ask yourself, “Does what I’m talking make sense? When all of the parties in a conversation are able to say they understand, a clear communication has been achieved.

Example for a clear business email:

Diana,

I have been asked to schedule a 20 minutes conference call for you and Mr. Smith. Mr. Smith’s schedule is full this week so we are looking into the beginning of next week. Would you be available Monday, June 1st from 2-2:20 PM or Tuesday, June 2nd from 8-8:20 AM. If not, please suggest another time.

Regards,
Silvia

4.The Ability to Control Your Emotions

In our hectic day, controlling emotions is one of the most challenging goals.

Limited time and resources, always in a hurry, a new department manager, a customer snaps at you unfairly, you are overload but your boss gives you more work ..and…so on… and you should be patient, calm and control your emotions.

Yes. You should!

The are always sources of stress and negative emotions.

The ability to control emotions is one of the most valuable skills that a person can possess in the business and personal life! When it comes to assertive communication skills and style, it is a must!

The most valuable and successful people in any organization are those who are good at handling emotional situations.

You can’t achieve effective communications (and you can’t achieve something else) until you learn how to manage your emotions. And you definitely can learn it!

Tips and ways to control and cope with negative emotions:

  • Think before react. One of the most effective things you can do is to stop yourself and look at the situation. Try to look in an objective way. Many times we first react and after that think! This is where poor communications start. If you feel upset and angry in a particular situation, please do not explode. It would not help you! Instead, start to think which is the best reaction and behavior you should show.
  • Find positive things in the situation. It might sound to you such an impossible thing in many situations but think again. Think in a different way, search for another perspective and you will find the positive. Example: The presentation of your competitor is better than yours – this is an unpleasant situation. However, you learn a lot from it – this is the positive thing, the good thought.
  • Always look ahead. What’s happened has happened, you can not turn back the time! Sometimes we are so angry that we momentarily forget that there is a future. Impossible, right? There will be always a future. So, try to see the big picture and go ahead.
  • Get to know yourself. Learn to analyze your own behavior and emotional changes. The first step to emotional control is to know what you are facing. Observe your feelings and try to understand why they exist. Admit to yourself your feelings. Coping with your bad emotions isn’t about pretending they do not exist. If you are angry, sad, greedy and etc., explain to yourself exactly how you are feeling. Be honest with yourself and accept the truth as to why you are feeling in this way. Do not be scared to admit that you are jealous or anxious because your co-worker has a promotion instead of you. Admitting your bad feelings mean you are ready to take actions to change them and to do something about it. This is a great base for an open assertive communication.
  • Use the situation as motivation. This is a very good approach to deal with hard situations and to control your emotions. See each problem as an opportunity to growth and develop. Life is an endless process of learning. You have a lot of perspectives and opportunities. Learn to see them in the hard times.
  • Surround yourself with positive people – this always help. Positive people have a lot to show. They are people who can control their emotions. You can learn a lot of them for developing assertive communication skills.
  • Smile! Even if you about to cry, smile instead. You might be surprised how a forced smile can make you feel good.
  • Take a good self-care! Healthy and balanced diet, sports and vacations are things that naturally can help you get rid of bad emotions. Just relax!

5.Being Able to Admit Your Mistakes and to Apologize

This is one of the assertive communication skills that can make things beautiful!

Do you know that admitting you were wrong makes you look awesome! It doesn’t make you look weak, it makes you majestic!

Why?

Because it takes courage!

The courage to admit your failure and your mistakes, the courage to accept circumstances and to take responsibility, the courage to apologize!

Any person on this Planet makes mistakes! However, not any person admit them!

If you want to achieve effective and assertive communications, no doubt you must have the courage to admit and to acknowledge!

It will show your audience you are a person who deserves trust and you are taking responsibility for your actions!

What will happen if you don’t apologize when you’ve made a mistake?

  • You will injure your relationships with colleagues, friends, and family.
  • You can destroy your reputation.
  • You limit your opportunities.
  • Other people may not want to work and communicate with you.

It isn’t easy to apologize, but it’s a very important way to maintain a healthy relationship.

Tips and ways to apologize:

  • Use words that express remorse. Examples: “I’m sorry,” “I apologize”, “I deeply regret what I did.” are phrases that show you sincerely want to apologize and your intentions are not to hurt someone. Be honest and make the apology from your heart!
  • Offer an explanation. Explanation helps the person understand how the mistake happened. Clarify the cause of your mistake. Keep the explanation clear and short or it may turn into lame excuses.
  • Offer to correct the mistake. If you know how to correct the mistake, do so. If you do not know, ask the person about ways on how to fix it. Example: “If there’s anything that I can do for you, please just let me know.” If the apology is to customers, for resolving the situation can help giving a discount, or shipping the next order for free, and etc.
  • Act quickly. Take actions to the apology as quickly as possible. People are more likely to listen to your explanation if you apology it as soon as possible.
  • Assure the person that you will do you best not to repeat the mistake. This will help people to understand that you really didn’t intend to do the mistake.
  • Move on after apologizing. If your apology is accepted, then you need to keep moving. It will not help anybody if you stick to the problem. Sticking to the problem will only accelerate it.

6.Willingness to Achieve a Compromise

Assertive communication is all about achieving a balance and compromise. A healthy relationship means that the both parties win.

On the top of that, the compromise is one of the best ways for conflict resolutions.

By its definition, compromise is a settlement of differences between the parties, an agreement by concessions on both or all sides. It is one of the best techniques to achieve a “win-win” solution in negotiations and communications.

Being assertive definitely includes being willing to achieve a compromise. Assertiveness is based on compromised solutions where all the parties are equal.

No matter if it is a business or personal field, a truly assertive personality promotes and maintains communications and relationships based on tolerance and equal rights.

And as any other part of effective communications, it is no so easy to achieve a compromise. However, there is ways and tips to help you:

  • See things from the other’s point-of-view. The first step to compromise is to put yourself in your partner’s shoes. Try to truly understand their needs and feelings. This is the best way to find a compromise that works for you both. “What can I do to help make this compromise good for you?” is a great example that shows you really value your partner’s needs and you really want them to be happy with the compromise.
  • Listen. There is no way to truly understand your partner’s feelings without listening. And listen carefully. It is very important for others to feel like their point of view is being heard. Ask questions to help you understand such as: “How can we do the things better?”, and “Help me understand more about your position.”
  • Make sure what you’re asking is achievable and reasonable. What do you want to achieve exactly? Do you want other people to compromise something very important or crucial for them? In this case, the compromise may be impossible.
  • Calm down. Compromises sometimes might be very emotional and frustrating. If you speak in a calm and open way, you definitely have much better chances to reach a win-win solution and to reach a real assertive communication.
  • Present your side with facts and examples. This will help the other side see your point of view and understand your needs better. Show clearly and openly why you want that and what the benefits would be for you.
  • If it possible, suggest more than one possible compromise. It will help to find something that really works for the both parties. More alternatives mean more chances and creative approaches to the situation.
  • Remember both of you need to give up something, not only one of you. That is the proof for balance! Be prepare to give up something and after that ask the other part to give up something too.

7.Assertive Non-Verbal Communication Skills

The above skills are a great way to start an assertive communication.

However, you can say the right things with the right words, but if your body language shows something different from your words, there won’t be an effective communication.

Body language is about communications without words!

If you want to send the right message, every aspect of your behavior should prove your statement.

You can manage your body language signals so they show confidence and assertiveness.

How to be assertive without saying anything?

The answer requires you to make the appropriate use of your body language.

  • Posture – open and relaxed posture that display balance. Assertive postures Do NOT include hunching shoulders, hiding you face behind your hair, tilting your head to one side or clasped hands behind your back. Instead, it includes holding your back and body straight, your head high (in line with your spine), relaxed shoulders and keeping your weight balanced on your both feet.
  • Voice – medium pitch and volume. Do not whisper and do not use very loud voices! Speak slowly and calmly.
  • Eye Contact – maintain positive eye contact. Not only does appropriate eye contact shows your confidence and positive attitude, it also helps you understand what the other person is really meaning verbally. The eyes can express everything from happiness, interest, to pain. Looking someone in the eye during conversation also shows you are paying attention to them and you are truly interested in what they want to express. It shows you listen!
  • Gestures – use open and rounded gestures. Using open arm gestures, and showing the palms of your hands means you have nothing to hide. They are signals of credibility and honesty. Open gestures have a positive influence. Do not cross your arms, and do not keep them hidden or held close to the body. Do not rub your hands together, drum your fingers, play with your jewelry, and etc. The last ones are nervous gestures and they never can be a part of assertive communication skills.
  • Smiles that show empathy but do not overuse them. Smiles are a vital facial expression. They show interest, empathy, and willingness to understand others. They create a pleasant and positive atmosphere. When you smile at people, they almost always smile to you in return. Smiles can, however, be overused.
  • Distance – leave enough space. If you stand very close to someone, they may feel uncomfortable.
    Roughly said, a distance of between 1.5-2.5 meters is acceptable for most business situations.

Conclusion

The most healthy and powerful communication style! This is assertive communication!

The real winning in business and personal life is when other parties also win! This is what assertive communications are about!

Communicate honestly, be open, be positive, be willing to compromise and always respect others and yourself! This will lead you to the true success and personal development.

What do YOU Think?
Share your experience! … Provide your communication techniques and tips.

An Infographic in PDF for Free Download: Assertive

assertive-communication-skills

Categories
Business Skills

Sales Associate Skills List: The Guide To Being Truly Successful

To be a successful Sales Associate you have to love communications, presenting and demonstrating products and understanding customer needs.

To do your job, duties, and responsibilities in the best way, you need to possess and constantly develop a set of Sales Associate skills and competencies. Not to mention that they are vital for your resume or CV.

No matter if you’re selling products or services, as a sales associate you’re one of the most important team members in the company.

On this page:

What is a Sales Associate? What Does He Do?

Also known as salespersons, sales associates sell products and services, such as clothes, cars, furniture and etc.

Their main work includes communicating with customers to find what they need and ensure an effortless sales process.

Note:

As a sales associate, you are the first person customers interact with!

You must work closely with customers to determine their needs, answer properly their questions about the company’s products and offer the right solution!

You should ensure maximum client satisfaction and resolve effectively customer complaints.

To be successful as a sales associate, you should have an outgoing personality, friendly attitude and to be very familiar with all of the product features and benefits.

Of course, to be able to do that you need nothing but a good number of sales associate skills. However, let’s first see what are the main responsibilities and duties.

Sales Associate Key Responsibilities and Duties

Depending on your particular job position and business area, your responsibilities can vary. Still, there is a list of core responsibilities every salesperson should be familiar with:

  • Welcoming customers and answering their questions.
  • Gather and assess customers needs and provide great assistance and information on product features and benefits.
  • Provide excellent sales service and ensure high levels of customer satisfaction.
  • Maintains product presentations.
  • Managing financial transactions and inputting invoices.
  • Achieving established department goals.
  • Actively seek out customers in the store.
  • Introducing and presenting promotions, sales and other opportunities to customers.
  • Cross-selling products to increase sales.
  • Team up with co-workers to ensure proper customer service
  • Updates managers by forwarding daily action summaries.

Sales Associate Skills List and Ways to Develop Them.

Now, to achieve a real success on your job, here is a list of skills and qualities you need to maintain and develop:

  • Communication Skills

It is all about communications! Without these skills, a person couldn’t be a sales associate at all! They are the start! The core! The key!

Nowadays, communication skills are a must for a huge number of professions and job positions! Everyone talks about how important are they and how much you need them.

However, when you think about sales, the first thing that has to come to your mind is communications.

How to be better in communications? How to use them to satisfy better the needs of your customers? How to develop and evolve them?

You want to be a Succesful sales associate, right? So, you must ask yourself these questions.

Let’s define communication skills.

The ability to convey information to other people in an effective way.

Effective communication abilities require being able to express your ideas and views clearly and confidently.

This definition might sound very simple! However, many time we say one thing but the other people hear something else…. and misunderstandings,…. and upset, and conflicts…and etc..

As a sales associate, you must know that communication is far beyond exchanging information. It’s about understanding other person feelings, emotions and intentions.

More than just the words and phrases, effective communication combines a set of skills:

  • Active and engaged listening skills
  • Nonverbal communication – body language
  • Verbal written communication abilities
  • Friendliness
  • Confidence
  • Managing stress at the moment
  • The ability to deal with difficult people
  • Be clear and concise
  • Be positive and patient

If you want a career in the sales area, you should be perfect with the above sales associate skills.

Developing these skills are a long process and include experience, willingness to learn and love to communications.

How to Develop Effective Communication Skills For More Sales?

Ways and Tips:

  • Learn To Be An Excellent Listener – In sales, many times listening well is actually more important ability than speaking well. Learn to be an exceptional listener! Ask questions and clarification questions when necessary. The purpose is to gather all of the information you need to offer the right product to your customers. Let them to talk and to explain to you what they need. Practice listening, learn to control your need to speak, care truly about what the customer is saying.
  • Try to Use Your Clients Words – These words have very powerful meaning to your customers. If you use their words you demonstrate that you understand their problems and needs. Use their language to present company products and services. They will understand the product benefits much better.
  • Focus on Solutions – Customers are in the shops because they need solutions. And your ultimate goal is to find and offer them the best solution! Your communication has to be centered around the most important customer focus: problem and the solutions. Find out what’s the need, the problem, the situation or the desire of your client. Your message should provide understanding, expert advice, and recommendations.
  • Pay Attention to Body Language – Body language is a whole science! While we can say anything we want, our body language very often shows our true intentions. Great sales associates know how to read customer’ body language and also make sure their own body language sending out the right signals.
  • Master the Nuances of Your Voice Tone – Your voice tone – your voice volume, speed, deeply affects how the sentences you’re saying are interpreted. And if you want to be an effective sales associate, you have to make a great impression is your voice.
  • Learn to Be Empathetic – you should always try to see things from your customer’s point of view.
  • Be Always Honest – The honest is about the trust! This is a must for every sales associate. If you even try to lie your customer, you are about to lose the most important thing that customers need – the trust! So always tell the truth in questions you can answer and in the questions you can’t.
  • Wellcome and Depart Properly always be warm, positive, sincere and smile. We people tend to remember the first impression and in addition to that the last thing. So make a good impression at both of these moments.
  • Excellent Product Knowledge

Product knowledge is an essential sales associate ability. Knowledge is always a power and for salespeople, product knowledge mean more sales.

As a sales associate, you can assist and help customers in making the best choices if you have an excellent knowledge of the products and services you are selling.

Furthermore, you have to stay up to date on the latest trends in the business industry you work for.

Product knowledge is your competency! The more product knowledge you have, the better equipped you are to take care of the needs of your customers.

Customers are more likely to trust salespeople who demonstrating expertise and deep knowledge.

Strong knowledge is a must skill for salespeople by default. Unfortunately, many sales associates fail to do this well.

If you want to sell successfully, you should consider some questions such as:

  • What is the main purpose of your product/service?
  • How can you describe it in details? What is the size, shape, color, smell, function, main and additional features?
  • What are the key value for the customer and the core need that the product satisfies?
  • What are advantages in comparison with the competitor’s benefits?
  • How much does it cost?
  • What are all possible ways for the customer to assess the product – online and offline delivery ways?
  • How to use the product?
  • Availability of the product and etc.

Allways aim to maintain and develop your knowledge of the products.

How to increase your knowledge of your products or services?

Tips:

  • Use your own experiences when you using the products and services.
  • Make sure you are familiar with product literature such as brochures and catalogs.
  • Read additional information and sources such as trade and industry publications, marketing literature and etc.
  • Be open to all feedbacks and testimonials from customers.
  • Learn from your co-workers and team members that know more about the products than you.
  • If it possible, visits to manufacturers.
  • Learn carefully and be active on the sales training programs that your company provides.
  • Customer Service Skills

customer-service-skills-list-infographic

As a sales associate, you should master these skills!

How do you treat your customers?

The answer makes the difference between a loyal customer and a disappointed/unhappy customer.

An unhappy customer is a lost opportunity! Moreover, he can become a very negative effect by telling others about his experience.

It is very likely for a dissatisfied customer to go to your competitor and never to come back to you!

You should not allow this bad scenario to happen! You must have excellent customer service skills!

These skills make a difference between an average sales associate and one who makes customers feel really happy about the help they got.

So as it is obvious, how much you need perfect and excellent customer services skills let’s define them.

Excellent customer service skills are that abilities that allow you to treat customers with a positive and friendly attitude and the ability to resolve their problems in an efficient way.

Quality customer service has a huge impact on the whole organization.

To be able to service your customer in the best possible way, you need a long list of sales associate skills, of course. Here we will see some of the most important.

Key customer service skills are:

  • Active Listening
  • Ability to Identify and Anticipate needs
  • Performance and Presentation Skills
  • Understanding of Human Psychology
  • Attention to Detail
  • Persuasive Speaking
  • Be Confident
  • Self-control and Patience
  • Creativity
  • Empathy
  • Dealing With Difficult People
  • Positive Attitude
  • Leadership Skills
  • Self-motivation and Management of Personal Emotions
  • Good Interpersonal Skills
  • Ability to Memorize and Apply Protocol and Guidelines

Like any other skill, if you don’t aim to constantly improve and develop customer service skills, they will get less effective.

No matter how great your product is, one of the things that customers are most tend to remember is the direct interaction with the sales associate, with you.

If you do not constantly search for opportunities to improve your abilities, then your relationships with customers will stagnate.

So, let’s work and find out how to improve your sales associate skills in customer service.

How to Develop Your Effective Customer Service Skills?

Ways and Tips:

  • Practice active listening so your customers feel heard and understood. Learn to Clarifying, paraphrasing, reflecting feelings, summarizing, ask the right questions. “I can see why you feel …..” is a good expression that shows you are an active listener.
  • Smile – it sounds very simple. And it is! It is a human nature, when you smile at somebody he’ll smile back at you. And please, let your smile be sincere! Do not use false smiles since they are very easy to catch. Your true smile will make the customer feel at ease and pleasance.
  • Seek for and track of customer feedbacks on their customer service experience. It is about to offer ways for your customers to share how they feel about the service experience. And it is very valuable information for you! You can use surveys, feedback forms, comment sheets, or other ways according to your company’s policy and guidelines.
  • Make the customer feel welcome. There are so many greetings that can make your customer feel welcome. Make sure you provide a positive and warm start to your customer. Here are some well-known examples: “Welcome”, “How can I help”, “What can I help you with today?”, Good morning/afternoon/evening!”, “Great question, I’ll find that out for you!”.
  • Be available. Do your best to make sure your customers can reach you.
  • Try relating to your customer. If your customer is a mother and you are as well, talk about common interests when you don’t have to talk about the reason they are on the shop. For example, if you waiting on a document organizing to finish that may take a few minutes. To fill that gap, you might talk to the customers about cooking sweets for children that you think they might be interested in. Try speaking in same the way your customer does. Make friendly environment.
  • Train your presentation skills. Not only in front of the mirror. They are many other ways to do that: try to present products for your friend or colleague, try recording your presentation.
  • Learn to be clear on the message and purpose.
  • Research your customers – Who are the people who want to buy your company’s products? Teenagers, students, businessmen? What motivates them? What values do they most care about?
  • Share experience and thoughts with your customer service team – Sometimes feedback from customers can be difficult to obtain but feedback from co-workers is a hidden and effective way to see what you can do to improve your abilities. Always welcome and be open to your colleagues’ feedback.
  • Believe in your product and price. If you don’t believe in what you sell and how it can help customers, it means you have no confidence. Believing in how you will be helping the customer is a must for you! If you don’t believe that your products can successfully satisfy needs, then you cannot expect customers to believe it either.
  • Believe in yourself – to be able to offer the best product to your customers that will solve their problem, you need to believe in yourself. You can believe that you have the ability to help the customer. Your belief in yourself makes a crucial difference in the way you offer products and solutions.
  • Always be helpful, courteous and polite.
  • Business Acumen

business-acumen-skills

Do you know how your company makes money? If so, could you explain the core role of each department? Do you understand the industry you work for? Do you know what makes your company profitable?

I hope the answer of these questions is YES! If it is NOT, you can be much more successful sales associate as developing your business acumen skills and competency!

In our previous post Business Acumen Skills & Competency: The Guide to Improving Them, we in details explain what the business sense mean and how to develop it.

Here we will list some important moments.

Business acumen (also known as a business savvy and business sense) is an ability that allows you to understand and cope with different business situations.

To summarize it in one sentence, we can say that the person with strong business acumen skills see the big picture and understand how the business works!

And how the business works means to know how the business makes money!

As a sales associate, you need a deep and true understanding of what it takes for a business to make money and how your work changes the financials of the company. It is the key to being successful!

Companies today, more than ever in these challenging economic ages, need sales associates who can add value and provide financial success of their business.

Nowadays no one thinks that business savvy is only for managers, leaders, and CEO of the company. It counts for every employee!

Why Are Business Acumen Skills Very Important For You As a Sales Associate?

  • You can be much more productive and to raise your sales.
  • Real business success happens when you make smart decisions and try to see the big picture without losing view of the details.
  • You will understand better your role in providing success to the company.
  • Promote your individual growth.
  • You will have a quicker mind that can assimilate and analyze information from a lot of different sources.
  • You have very good chances to be promoted.

When sales associates have business acumen skills, they are knowledgeable and motivated employees.

Which Are The Key Business Acumen Skills?

  • Financial Acumen
  • Market Orientation
  • Strategic Thinking
  • Leadership skills
  • Analytical and Logical Thinking
  • Perseverance

More than anything, business acumen needs to be constantly maintained and developed.

How To Develop Your Business Acumen Skills?

Ways and Tips:

  • Read Business Books, Magazines, Websites, Blogs…. – The well-known evergreen for learning – reading…. And you have to read business topics. Nowadays, it is full of information everywhere and anytime. So, you have no excuses. Examples of resources you definitely want to read on a regular basis: Business Insider and Entrepreneur. When searching the websites and books, focus on the industry you are working. Book topics ideas: Business practices, Marketing, Leadership, Financial Skills, Entrepreneurship, Career development.
  • Participating on Different Company Committees, Projects, and Events – Many organizations have projects and events such as quality or process improvement, charity campaigns and etc? These events can really change your thoughts and your understanding of about how the company operates and makes money.
  • Professional or Industry Associations – Industry associations provide a range of opportunities that can lead to developing business acumen skills, building relationships and success.
  • Education courses – Nowadays, the business acumen courses have expanded far beyond classroom-based learning into digital learning, measurement, and evaluation approaches.
  • Learn From Your Colleagues
  • Find Experts in a Business Area – You have friends, family members, neighbors, community members. Some of them might be experts in a business area. If you ask them, these people will be happy to share their knowledge of their business with you.

Developing strong business acumen skills takes time, efforts and the learning never stops.

However, it worths! These abilities are a great power! In today’s complex and unpredictable business world, organizations can succeed or fail, and people’s careers can develop or stick, based on the level of business acumen and sense within their company.

  • Time Management And Organizational Skills

People constantly seek for doing more in less time.

We always want to have more task done in a day, to handle more appointments and of course to increase sales.

As a salesperson, you definitely want to work smarter and to spend more time focusing on the most important – selling – by reducing less important tasks.

Because for sales associates time is money!

They are paid to produce results, to make money! So, as a sales associate, you must manage your time properly and make the most of it.

One of the most difficult questions in the business is “How to successfully manage the limited time we have?”.

There are a few simple and proven time management skills and techniques that you can implement in your daily routine to significantly benefit your productivity.

Time management skills and tips:

  • Set goals – to set a goal means to have an aim and to follow it. Without knowing what to do, you will not be able to organize your time. What is your job description? When you remind yourself what your purpose as a sales associate is, it is easier to set your goals. Every action you take and every task you are responsible for contributes to your job purpose.
  • Prioritize your goals – this is mean to define our most important aims and to try achieving them first.
  • Create a schedule – build an organizer and schedule your tasks according to your most important sales goals and priorities. The schedule should contain all the things you have to do. You can create a schedule for a day, a week, a month.
  • List the things to do – you can create that list for your everyday tasks and/or for your monthly activities. Lists are so helpful. You can’t remember everything you should do during the day. If you do not want to forget something, then make a list. It is a simple but very useful time management technique.
  • Use optimization tools – we live in a huge high-tech era. It makes our lives so easier. The smartphones are an integral part of our everyday life. You can use them not only for fun but for work and business. There are so many business tools that are helpful for organizing your time. Just pick up those that you like the most and use them effectively in your sales associate activities.
  • Staying clear of negative thoughts. As a sales associate, your must have skill is to stay positive even if the customer has a negative attitude. If you have negative thoughts, they can reduce your energy, decrease productivity, and eat up a lot of time. It’s absolutely necessary for a sales people to amuse only positive thoughts.
  • Use your wait times creatively. As a sales associate, you probably have a lot of time in your shop in waiting for the next customer to come in. Why not take this time to think ideas how to increase your sales, how to develop your sales associate skills, which books to read and etc.
  • If it possible delegate tasks to others to save time.
  • Set a time for the paperwork and try to keep this time every day. Doing administrative tasks sometimes seem like a time suck. However, if you left them for the last minute, it can be really annoying and consume even more time. Schedule a time for your daily administrative work.
  • Balance work and leisure – last but not least. Learn to balance work and leisure. To manage your time effectively and to increase your sales performance do not mean to work nonstop. The rest and breaks are so important not only for your health, but they will help you to be more productive and creative.

All of these simple tips, when used together can increase your sales performance, save your time, and decrease unnecessary stress.

  • Problem-Solving Skills

problem-solving-sales-accosiate-infographic

Everybody can benefit from possessing effective problem-solving skills. However for you as a sales associate, they are crucial.

Why?

Because your job is to find out and solve your customer’s problems and to offer them the best solution.

Sales fail and businesses fail because of poor problem-solving skills.

There is something that is very helpful for any sales associate: a path to follow to provide the right solutions to customers.

Effective problem solving usually requires going through a number of steps:

  • Identifying the problem and the need, that bring your customer to the shop. Maybe the customer wants last trend dress or shoes for running. You have to find out why the customer is in the shop, what they need. Sometimes customers are not able to clearly explain what they want. To find out these needs ask questions and offer help.
  • Looking for possible solutions. During this step, you will generate a range of possible products. You already know what the customer needs. Go through your product knowledge and think which of the products and/or services can be solutions.
  • Find a solution/product. Now we have some possible options to offer. Choose some of them that you think they best can satisfy the customer needs.
  • Offer the products you selected with a willingness to help. With the help of your voice tone and chosen words, show them that you’re not only there to help, but you actually want to help them to resolve their need! Your polite and helpful attitude can turn your customer experience into an amazing one.

Every sales associate need to have problem-solving skills because their job is about to solve problems.

An Infographic in PDF for Free Download: Sales Associate Skills List: The Guide To Being Truly Successful

sales-associate-skills-infographic-3

Categories
Business Skills

Business Acumen Skills & Competency: The Guide to Improving Them

I am sure, even if you do not know what is the exact definition of business acumen, you already want to know how to develop strong business acumen skills and competency.

Why?

Because the most successful people have it! It helps them to achieve their desired outcome!

You might not be a leader, manager or CEO of a company. However, this doesn’t mean you do not need business savvy/business sense.

Many people think that business acumen is an intuitive ability. And they are partly right. Some business acumen skills are intuitive and given by nature but all of them can be learned and can be developed.

On this page:

What Does Business Acumen Mean? Definition.

Let’s Define It:

Business acumen (also known as a business savvy and business sense) is an ability that allows you to understand and cope with different business situations.

We have to make clear that business acumen is not a single skill, but a wide complex of competencies, knowledge, and awareness of multiple aspects of a business.

To make it easier, let’s list the main characteristics of competencies that individuals with strong business acumen competency have:

  • A very good understanding of the extent and importance of business issues.
  • Strong management mindset.
  • Financial acumen, awareness, and knowledge.
  • Decisive and self-confident.
  • Flexible and adaptive to further changes in the future.
  • Understanding the business operations within the organization and the industry competitive environment.
  • The quality of insight – being able to visualize what should be done to achieve particular goals and successful future.
  • Always keep in mind consequences of a choice for all the affected parties.
  • Focus on the key objectives.

To summarize it in one sentence, we can say that the person with strong business acumen skills can “see the whole picture.”If you have business acumen competency, it means you understand how the business works!

It’s not just about knowing your product, service or business field.

You have to know about financial metrics (and how to speak the language of finance), doing thoughtful analysis, effective verbal and non-verbal communication, have deep insight into the marketplace and so many other stuff related to the broader needs of the business.

Acumen and business awareness are housed in your mind.

Business Acumen Skills and Competencies: List and Explanation

business-acumen-skills

Growing your career or your business fundamentally requires to prove and demonstrate your business acumen skills.

These skills and competencies give you so many advantages such as: you are able to obtain and analyze essential information about a problem, recognize the possible options and solutions, select effective actions and more.

To develop your business sense, prepare to learn what are financial metrics like profit margin, cash flow, stock price and etc.

If it is still not clear to you, let’s say it – business acumen is a large and challenging topic.

The skills related to business savvy are really endless. However here we will list the most needed and essential:

  • Financial Acumen Skills

If you don’t know the numbers and don’t understand financial metrics, it is really some kind impossible to build a business.

It is important for you as a leader or an employee to have an extensive understanding of what drives cash flow and profits.

You need to unde rstand the company’s financial statements, some core performance measures, and how your actions will impact the financial results.

Financial acumen skills include developing key financial literacy and understanding processes such as budgeting, reporting, forecasting, and etc.

Financial acumen is a complex topic.

To contribute an economic value to your company you must understand and/or manage financial indicators related to goals, products, stakeholders, resources, market effectiveness and etc.

Most common financial skills include:

  • Understanding of financial statements.
  • Using financial statement analysis tools.
  • Understanding core financial performance metrics.
  • Budget preparation abilities.
  • The ability to analyze the variances against the budget or forecast.
  • The ability to analyze financial reports.Here are included your company and competitor’s reports.
  • Knowing and understanding which are the drivers of creating shareholder value.
  • Financial analysis of capital investments and other strategic initiatives.
  • A formal accounting qualification.
  • Understanding economic profit and etc.

Maybe when you are reading the previous sentences is some kind of mind boggling.

However the deep of your financial knowledge depends on your position and management level.

If you are an employee, you need a basic finance acumen and understanding how your actions contribute to the financial results of the company.

On the other hand, if you are a manager or leader, the things are different for you.

Being able to understand not only the numbers, but also to manage your limited resources, risks, compliance requirements, meeting deadlines, implementing new technologies, improving the level of customer satisfaction and so on, is a part of your day.

Every day, managers take decisions that impact their company’s financial results, whether it is hiring personnel, preparing a budget, managing a project, negotiate with clients, approving a capital investment and etc.

Note:

If you lack financial skills, you are not able to understand the financial implications of your decisions.
The results can be real disasters – wasted resources, wrong decisions, missed opportunities and a decrease in financial performance of your organization.

  • Market Orientation

Nowadays, making business without a clear understanding of marketing concept, sounds like a joke!

Marketing orientation is a must for leaders and employees too!

Having a deep understanding of the customer’s profiles and purchasing criteria make a big difference!

To satisfy the needs of your customers better than the competitors is a core goal for every company.

Things like marketing and sales advantages, developing a strong brand, handling social media, digital marketing, are concepts that must be part of developed business acumen skills.

Market orientation is a crucial understanding and skill for every employee because it focuses on discovering and meeting the needs of the customers.

Some of the core skills needed for better market orientation:

  • Verbal and non-verbal communication skills. Communicating to different groups of people is a must.
  • Knowledge about research methods and analysis to determine what the audience wants and needs.
  • The ability to evaluate data and create solutions based on the research.
  • Creativity – the ability to think of new and exciting ideas.
  • Negotiating – for example with clients on timelines, and expectations.
  • Technology skills such as using client management software and etc.
  • Media skills
  • Digital marketing skills.

Here as the previous financial acumen skills, the deep of your knowledge and competencies depends on your position and management level. However, market orientation is a must for every employee!

  • Strategic Thinking

As we mentioned above, business sense means an overall big picture and understanding of the business. And strategic thinking contributes greatly to this.

Furthermore, the strategic thinking goes far beyond looking at the whole picture, it involves imagining what could be.

Strategic thinking is the ability to come up with effective plans to resolve particular business situations or company goals.

It is the ability to know what you want to achieve and how to achieve it.

Strategic thinking helps managers and employees review and set goals and priorities, identify potential risks and opportunities, doing long-term planning.

Basic strategic thinking skills list:

  • Clear vision about what you want to achieve.
  • Understand and analyze your current position and resources.
  • Prioritization.
  • The ability to develop a strategic action plan.
  • Flexibility and adaptability.

Strategic thinking needs to be everyone’s skill, not just that of a CEO or leaders.

Why?

Because strategic thinkers are future-based, creative, long-term focused, adaptable, life-long learners.

These abilities lead to success in whatever business field and company you’re involved in.

  • Leadership skills

What are leadership skills? Are leadership skills learned or innate?

These are some of the most interesting questions in the business.

Definition:

Management and effective leadership skills are a combination of many abilities that allow you to lead, to motivate, to inspire, to create and to build respect. And Yes. They can be learned!

Please, don’t think that the ability to lead effectively is only for leaders.

These skills should be a part of every employee’s competency, as they involve dealing with people, enthuse and build respect.

Let’s list the core leadership skills:

  • Organising skills
  • Decision-making and problem-solving
  • Time management
  • Self motivation
  • Motivation
  • Delegating
  • Positive attitude
  • Trustworthiness
  • Commitment
  • High integrity and honesty
  • Drivenness for results
  • Innovation skills
  • The ability to develop others

To be business savvier, you have to aim to understand and develop yourself as much as you aim to understand the business.

  • Analytical and Logical Thinking

You probably already know that strong analytical skills and analytical thinking are among the most required business abilities.

And it is true because analytical skills are the ability to collect, gather, visualize and analyze information in details.

They include also the ability to see a problem or situation from different points of view.

And if you want to have a strong business acumen skills, you should be able to do that!

Analytical skills allow you to solve complex problems by making decisions in the most effective way.

That is way analytical thinking became one of the crucial skills in the workplace with a vital role in every type of business field and every level of management.

Examples of good analytical skills are:

If you really want to achieve business sense, examine your thinking practices and find out if there isn’t something you need to develop.

  • Perseverance

Although perseverance related to any of above skills, it has a huge importance and deserves a great attention.

Why?

Because business acumen is not only about seeing the big picture and understanding how the money are made.

It’s not only about dealing with hard business situations. It’s not even about achieving desired success and glory.

More than anything, business acumen needs to be constantly maintained and developed.

It’s about having the discipline, and perseverance.

It’s about not giving up!

The goal is growing sales, and making money, …… And achieving these goals mean every day fighting, every day learning, every day developing! Every day! It is perseverance.

Why Is Business Acumen Important?

As we mentioned above business acumen is about to understand how the business works!

And how the business works means to know how the business makes money!

You need a deep and true understanding of what it takes for a business to make money and how every individual’s actions change the financials. It is the key to being successful!

For an organization, to know how to make money is essential, right!

So, business acumen is not only important, it is crucial!

Companies today, more than ever in these challenging economic ages, need leaders and employees who can add value and provide financial success of their business.

While it is obvious why managers need a high level of business sense, the importance of business acumen skills for employees is not so clear!

Note:

Nowadays no one thinks that business savvy is only for managers, leaders, and CEO of the company.
It counts for every employee!

Why are business acumen skills very important for employees?

Let’s list the main benefits:

  • Having a good understanding of how business operates enables employees of all levels to be more productive!
  • Real business success happens when employees make smart decisions and try to see the big picture without losing view of the details.
  • Employees understand better their roles in providing success to the company.
  • The staff has a wider focus on their job functions.
  • Companies need employees who act as part of the team, taking responsibility for their own results as well as the results of the entire company.
  • Organizations are able to develop a company of people who understand the business and who are more engaged.
  • Promote the individual growth of every employee.

Are you an employee?
If so, could you explain the core role of each department? Do you know what makes your company profitable and why your customers buy from you?

I hope, the answer is YES. If NOT, you can do better your job as develop your business acumen skills and competency!

When you continually improve your understanding of how businesses run, you improve your ability to make effective and quick decisions each day.

If you want to be a real professional and want to contribute to the company success, then you know business sense is for you too. Never forget that you are a part of something bigger!

On the management level, the benefits of businesses sense look much more obvious.
Let’s quickly list them too.

Why are business acumen skills crucial for managers and leaders?

Core benefits:

  • Developing business acumen is fundamental to business success.
  • Leaders who have strong business savvy make much more effective decisions about employees, processes, customers and etc. These decisions have a much more positive impact on large organizational results.
  • Managers have a quicker mind that can assimilate and analyze information from a lot of different sources and come up with strategic alternatives.
  • Managers are often promoted to their positions.
  • A higher level of overall managerial competency and skills.
  • Managers with a strong sense of business knowledge surely increase the opportunities of the company and give it a competitive edge and raising profitability.

Note:

When managers and employees have business acumen skills, the company have a very powerful asset — knowledgeable and motivated employees.

How To Develop Your Business Acumen Skills?

ways-to-develop-your-business-acumen-skills

Business acumen development requires your time, dedication and attention!

Developing business sense has to be an important element of your ongoing development plan.

And also, improving your business savvy has to be constant.

So, let’s see what you can do and what are the main ways to improve your business acumen skills and competencies:

  • Read Business Books, Magazines, Websites, Blogs….

The well-known evergreen for learning – reading…. And you have to read business topics.

Nowadays, you just need to want to read. It is full of information everywhere and anytime. So, you have no excuses.

Here are 4 examples of resources you definitely want to read on a regular basis:

When searching the websites and books, focus on the industry you are working.

For example, if you are in the banking i. If you are in the retail area, you might rendustry, you might want to read The Economistad The Wall St Journal.

Other examples are the business content on social media sources such as LinkedIn and Facebook.

Reading the business press and media provide so many benefits to you.

One of them is that you will learn about leaders in the business world. Their stories can motivate you, can teach you and change your perception of the business.

Book topics ideas:

Business practices, Marketing, Leadership, Financial Skills, Entrepreneurship, Career development.

  • Participating on Different Company Committees, Projects, and Events

No doubt, this is one of the best ways to understand your company’s processes and way of function.

Many organizations have projects and events such as quality or process improvement, charity campaigns and etc?

These events can really change your thoughts and your understanding of about how the company operates and make money.

Also, participating in committees is a great way to build connections with other specialists in the organization. It is a valuable experience.

  • Professional or Industry Associations

There are numerous important reasons why to join an industry association.

Industry associations provide a range of opportunities that can lead to developing business acumen skills, building relationships and success.

Here are some top benefits and reasons why joining an industry-related association is important.

  • Networking – potential contacts and chances to connect and create relationships.
  • Access to education and training – many memberships provide the opportunity to attend education and training programs.
  • Events– Industry and trade associations usually organize events and seminars. These events can help you stay up-to-date on with industry developments and continuing with industry education.
  • Access to certification and licensing programs.
  • Information– associations often offer news feeds and informative resources in order to bring additional value to the membership.
  • Professional and business development with the help of workshops, seminars, and classes, learning from other members and etc.
  • Inside access to innovations and new developments.
  • Learning best practices and etc.

Staying up to date with the latest business industry news and trends is a key factor for maintaining your business sense and savvy.

  • Education courses

Of course, this is one of the greatest ways to develop your business acumen skills and competency.

And here the opportunities also are endless. You can find:

  • adult classes on your chosen business topics by searching in Google.
  • a huge number of free and premium online courses from resources like Coursera and Udemy.
  • courses from consulting firms that specializing in business acumen, strategic thinking, leadership skills.
  • what your local community colleges provide and etc.

Business education courses provide learning solutions that are relevant and result in a positive impact on your business performance.

In addition to that, some courses help you to develop business savvy with innovative, fun, and creative learning experiences.

Nowadays, the business acumen courses have expanded far beyond classroom-based learning into digital learning, measurement, and evaluation approaches.

  • Learn From Your Colleagues

There are free hidden development resources right within your company. These resources are your co-workers in your or in other departments.

Note:

Try to build and maintain relationships with people in other departments and learn more about their challenges and strengths. Active listening skills can make this process easier for you.

A useful tip here is to ask for a copy of research reports developed by the different departments.

Want to understand what financial reports consist? Easy.

Go to your finance department and find a someone to explain you. Ask them to teach you about what they do and to give you something to read that will help you understand their work.

  • Find Experts in a Business Area

So, you have friends, family members, neighbors, community members. Some of them might be experts in a business area.

If you ask them, these people will be happy to share their knowledge of their business with you.

They will be flattered and excited.

Take notes on their experiences, their ideas, and business acumen skills.

Ask them to help you understand their job position, their company’s values and processes.

Sometimes the resources of your knowledge are closer than you think.

Conclusion:

As the above post make clear, business acumen is a large topic.

Developing strong business acumen skills takes time, efforts and the learning never stops.
However, it worths! These abilities are a great power!

In today’s complex and unpredictable business world, organizations can succeed or fail, and people’s careers can develop or stick, based on the level of business acumen and sense within their company.

An individual who possesses business savvy has the power to understand how the elements of a company work together to make it successful.

Nowadays, organizations must make sure that every employee understands how the company makes money.

Only when employees see how their decisions and actions make a difference, they will start to work as a real part of a team.

This is the beginning of providing great services and products to your customers.

This is where the profile of your organization start to raise and your competitive edge starts to grow.

An Infographic in PDF for Free Download: The Definitive Guide to Business Acumen Skills

business-acumen-infographic

Categories
Business Skills

Software Skills List: The How-to Guide to Improving Them

Nowadays, we all use a huge list of software at work or at home on a daily basis. So, having and improving our software skills can make or break our career and/or business.

On this page, you will find information:

What are software skills?

In short, the answer is obvious – your knowledge and abilities in different types of software. And although this is true, it is not the full picture.

Software skills should include your ability to learn new computer systems in a short period of time plus your previous experience. For example, if you have worked with 3 time management systems, obviously you can learn a 4th system in almost zero time.

Also, If you are a business person, it is important to understand what problems software should solve, who use a system and for what purpose, who access it, how the data is communicated, via what channels, and etc. It is good to know what is the part of an application in the full business “picture” and its procedures.

If you have a more technical background, you may need a good knowledge in user interfaces, APIs, integration and security protocols, and databases. I mean, even an integration Java-based developer can benefit from skills in SQL. This can provide broader views and reveal issues early in a project.

Nevertheless, you should remember that computer tools are constantly changing and improvement of your software skills list is a neverending story. So constant formal and informal education is needed in order to be ready to face new challenges.

General Software Abilities

No matter what you do for your living there are some general software abilities which are must have for any decent career. I mean, if you work as a chief or driver you might not need that but if you work in the office you will definitely need this skills.

  • First, you need to know some basic for Microsoft Windows. At least all application you are using are installed on it. Or most of them. So some basic skills here is must have.
  • Second, understanding and using applications for “text” and “tables” is even more important for any business. Ok, the most popular tools are Microsoft Word and Excel but there are many others on the market. Once again get the logic, not where the buttons are!
  • Third, working with e-mails tools such as Gmail, Yahoo and etc is 100% important for any business. Communications with customers and colleagues are based on this.
  • Fourth, communication tools as Skype, WebEx, and etc can be very important. Pay attention to your audio and video setting in advance. You do not want to block important call or meeting.
  • Fifth, document management, and sharing tools as Sharepoint can come handy. Having a good order in your documents is crucial. Yes, you can use well structured Windows folders but some applications are even better. But the end of the day you need to know where your docs are, who can access them, who changed them and etc.
  • Sixth, some general knowledge in security and backup tools is also important. For business guys, it should not be some “deep” skills but at least keep away from the obvious risk – unsecured networks, “fishing” emails, dangerous sites.

Once again, get the logic – the systems are changing, try to understand their logic not where the buttons are. And it is better to ask questions to your colleagues. I mean, an early question, in the beginning, can save many troubles later on.
If you need additional education in those areas, you need to make immediate action and to cover them. Most companies even do not ask for those qualities in the job offer because they are needed by default.

Careers and jobs for people with strong software abilities

There are a couple of major types of a career for people with strong software abilities. One of it is into software companies, the other is into software departments in major enterprises (like banks, TELCO, Media, etc), and of course freelancing.

Careers in Software Companies

The major advantages are that the actual focus of such companies is software. So you will be involved in cutting-edge technologies and will have access to latest innovations.

Also, you will be able to “climb” faster and further into the corporate ladder. And it will be much easier to make your own company if you want to and if you have excellent software skills.

The major disadvantage is that software companies are not so stable. They are arising and falling /with few exceptions/ quite fast. Also, the pressure and workload can be higher.

A nice tip here is to take a look beyond pure development/QA/etc into the future of business, to see what will be required after 3-5 years and to focus on it.

Careers in Enterprise Software Departments

Well, here is via verse. You can have more stability and situation can be more predictive. Usually, major enterprises do not fall down that often.

But on the other hand, your department will not be the one in charge. More or less you will need to serve to “business” units of the company. They will make the most important decisions and have much of the responsibilities.

Freelancing

The third option – working mainly from home as a freelancer. In such way, you depend on yourself and can decide when to work and for which task. You are not limited by working hours and travel to a workplace.

From the other hand, the workload is unpredictable. You can have too many tasks in one moment, and too less in the other. This can lead to frustration, unstable income, and stress.

But if you think that you have great software skills and do not like to depend on somebody, freelancing is a good option.

How to improve your software skills?

Well, there are many ways to improve your software skills list. You can learn at school, at work, visit a course or purchase online training, and many others.

But the most important way is to train alone, to have fun, to search your own way to find solutions. And not to be afraid of different tools and applications.

And no, there is no way to know everything. So ask questions or search on the internet. There are great forums nowadays, and youtube videos, and user guides.

So which is more important formal learning (via schools, courses) or informal? Well, both are good and maybe you need to use them in combination. Formal learning gives you proved structured knowledge while informal training gives you confidence and increase your creativity.

Formal learning can give you a certificate which is usually something good. Certification will improve your chances to get a new job or a promotion. HR departments love certificates, they make their work easier. But at the end of the day it is you in charge, not the certificate itself.

CV and Software Abilities

If you have to create your CV it is highly recommended to have at least two section dedicated to software skills.

First, create a section with all of your software abilities and applications in which you have experience and confidence.

Second, create a separate section for your certificates in the area.

Also, it is recommended to send your most important certificates as files via application email in order to focus on them.

As I mentioned HR departments love certificates. Because they prove for your qualities and also protect HR experts in case you do not fit into position later on.

Business software skills

Any profession has its own requirement for software skills, besides the general above. This is not the full list of course and the skills might be different depending on companies but it will give you a general idea.Let’s have some examples:

Let’s have some examples:

Accounting Software Abilities

In general, the most important knowledge is in the Accounting Systems and Payroll tools. Each accountant should be able to work with General ledger module, Depreciation module, reports, salaries, etc. Of

Knowledge in ERP and Inventory Management systems can also be extremely useful.

All data should be stored, accessible and protected so some abilities in Sharepoint and Document Management systems can be required.

Operational Managers

They need to monitor and manage day-to-day tasks of the employees. So having knowledge in different Ticketing systems, Time Management systems, Task Management tools are essentials.

One good Operational Manager needs to have an excellent knowledge of the company’s processes so abilities in Workflow Management Software may come handy.

Skills in presentation software, diagramming tools, Excel, sharing documents and managing e-mails are also essentials.

Project Managers

Project Managers are in charge of managing different types of project related activities. So from that point of view software skills in Project Management Software are a must.

Other important PM abilities are in the area of Risk Management software and Resource Management tools.

Another important software abilities are in presentation tools, diagramming applications, document management, security, and more.

Financial Experts

First, they need tons of data so knowledge in Date Warehouses is s plus. Of course, financial systems abilities is a must.

If financial experts need to trade online, they need very deep knowledge in their systems because any mistake can cause a disaster.

Additional abilities in mobile applications, alerting software, diagramming tools are nice to have. Security tools should also be considered.

Customer Support

Customer support experts need software skills in various CRM applications, ticketing systems, and Time Tracking software.

Knowledge of different communication tools can be handy and multitasking trough various systems is often needed.

Business Developers

Well, business developers may need great presentation skills and they need to search markets for new innovations, requirements, demands. So abilities in Online Survey tools are important in this area.

So some knowledge in simple requirement tools can be very handy. Also skills in diagramming tools, boards, document management applications are useful.

Business Analyst

Requirements Management systems are the bread and butter for business analysts. They should know such system very well and to use them on regular basis.

The other very important applications are Document Management Systems, emails, and Word.

Technical Software Skills

When we use technical software skills, it does not mean only developers skills. There are more professionals in this area – QA experts, designers, network administrators, web admins.

All of them has outstanding software skills in some areas but still the demand for knowledge is getting high. Most of that technical expert should use some kind of team collaboration tools in order to work together and to share the same goals and expectations.

Developers

Of course, the most important instrument for a developer is the software language – C Sharp, Java, PHP, etc. But it is highly recommended the developers to understand why the software is created. It will help them to avoid some of the bugs.

And when it comes to bug fixing a developer should have skills in some bug tracking software like Team Foundation Server.

Also, some knowledge of databases and networking can be quite useful.

Network Administrators

Network Administrators have a huge list of tools they need to know in order to their job correctly.

One of the most important are the tools for network monitoring like Zabbix and Nagios.

The other important software skills are knowledge in security protocols like SSL.

Network mapping software can really help Network Admins to visualize their network and systems in order to see weak spots.

Command Prompt console and its commands are must have for them also.

QA Experts

Besides the software, QA experts are testing they need to know at least couple of bug tracking software plus some ticketing systems.

The best QA experts not only test the systems but understands its business goals and provide useful feedback for further improvements. They are in charge for usability of the application and should be involved in improving customer satisfaction.

Designers and Architects

They are among the most senior technical experts in one company. They need to have deep knowledge in all enterprise’s applications and the communication protocols between them.

Also, designers and architects need to be involved in team collaboration software, requirements tools, mock-ups and prototypes.

Most Important Software

Here is a short checklist of the most important software skills you should know:

  • Microsoft Windows;
  • Microsoft Office – Word, Excel, PowerPoint, Visio, Outlook, MS Project;
  • Linux;
  • Web browsers – IE, Google Chrome, Opera, Firefox;
  • ERP systems like SAP;
  • Accounting systems like Navision;
  • CRM system like MS Dynamics
  • Diagramming tools;
  • Adobe;
  • Databases like MS SQL, MySQL, etc;
  • Analytical applications;
  • Mobile OS and applications;
  • Security tools;

Most probably you will not need software skills in all of the above applications for a long and successful career. But the more abilities you have, the better chances you will have in this modern digital world.

One last remark, the software could not solve personal problems, unclear procedures, irrelevant business goals. At the end of the day, it just saves, transfers, updates, and deletes data much faster than humans can.

So first check where you want to be and how you want to get there and then focus on required applications and your software skills.

Categories
Business English Phrase

How To Address a Business Letter?

How to address a business letter or email? There are many letter salutations appropriate for different situations. Here you will find a list of useful english phrases to address an email in different situations such as addressing a business letter: without a name; without dear; to a company; to multiple persons; application for a job; addressing formal and informal business letters.

How to address a business letter or email? Salutations.

How to address a business letter without dear?

The answer depends entirely on who you are sending business letter / email to. The most recommended way to open a business letter is with Dear. But if you don’t want to use it, there are other options:

  • Greetings,
  • Hello,
  • To Whom It May Concern,
  • Ladies and Gentlemen,
  • Peter,

How to address a formal business letter?

When starting a formal business letter (to a client for example), you should address the recipient by his name and professional title. Start the salutation with “Dear” followed by his name and title (if you know it). Examples:

  • Dear Ms. Smith,
  • Dear Professor Anderson,

If you are writing to two people, you should use both names in your salutation.

Addressing a business letter to two persons in a formal way:

  • Dear Mr. Johnson and Ms. Lee,

If you don’t know the name of recipient, you could use these phrases:

  • Dear Sir or Madam,
  • Dear Sir / Madam,
  • Dear Recruiter,

Addressing a business letter to multiple persons:

  • Ladies and Gentlemen,

How to address an informal business letter?

It is not always necessary to open a business letter in a formal way. You may write friendly business email. In this case, you can just address the person by her first name in the salutation:

  • Dear John,
  • Hi John,
  • Hello John,

How to address a business letter to a company?

There are many cases when you have to write to a company rather than any specific individual. In this situation you have to use the company name in your letter salutation. Example:

  • Dear Technopolis,

Addressing a formal letter of application for a job.

  • Dear Sir / Madam,

I am writing to apply for…

Free business email accounts: The Best list is one of our top posts that gives you an idea where to find free email addresses in case you need them.

Categories
Marketing

Free Business Email Accounts: Best List

Nowadays, it is very popular to get free business email accounts and address from a long list of free mail hosting providers such as Gmail, Yahoo, Outlook, and etc. A huge number of small business owners and especially start-ups use their services.

However, the main problem here is that the majority of free email accounts do not allow you to create an Email address with your own domain. And this can be a big issue because it could make your company look unprofessional especially in comparison with your competitors.

What is an email with your own domain name? For example, if you have a business website www.mycompany.com then you can make an email with your domain name like [email protected] This looks far more professional than [email protected] Right?

How to find business email addresses for free?

Here we will answer and explain this question. The post is divided into the following topics:

Free Business Email Accounts And Addresses: Best List

1) Email Providers That Allows You To Create a Free Company Mail Address Ending With Your Own Domain Name.

Nowadays it is really hard to find a service like this, especially after Google Apps closed its free solution that allowed you to set up free custom email addresses for up to ten users. Microsoft also closed their service that allowed you to attach your custom domains to free Hotmail and Outlook.com accounts.

These services were great but they do not exist anymore. Despite that, you still have very good free solutions if you want business mail that looks professional:

ZohoMeil-Free-Business-Account-Print-Screen-2

For many users, Zoho Mail is a top choice when it comes to free business email accounts because it’s free for up to 25 mail accounts. You can easily enable mail hosting for an already owned domain. Also, they offer a range of domain management options for businesses.

One of the best parts of ZohoMail is that it provides a clean, intuitive, ad-free, and minimalist interface. In addition to that the signup and set process is so easy that it took us only a few minutes to finish all the steps.

You can add any email address that will finish with your own domain. For example, you can create [email protected] and you can add more 24 emails like this one in their free plan.

Here is ZohoMail free sign up page.

Except for their free plan, they also offer paid options, but if you are a small business owner their free plan can work great for you.

Key Features and Benefits Of Zoho Free Plan:

  • A clean, fast Webmail with features matching or superior to those found in desktop email clients.
  • No adds – they never display ads, even in their free plans, and your email exchanges are never scanned for keywords.
  • Smooth Setup & Management – you can quickly set up email with a step-by-step setup wizard. Easily manage email policies, groups, and mailbox quotas.
  • Secure and reliable.
  • Online Office Apps
  • You can migrate your existing business email account and mails to them using their very easy migration tool and a help guide.

ZohoMail is quite useful for a wide range of small companies to create free business email accounts and addresses. It is very easy to use and manage.

Actually, Zoho is one of the last remaining email providers that offers truly free email accounts for business without having to buy anything else of their services and products.

Yandex.Mail-for-Domain

Yes, you see right Yandex!

Yandex.Mail for Domain is a free service provided by Yandex for setting up email on your domain. You can create 1000 free mailboxes like “[email protected]” and your mailbox users can use the Yandex.Mail web interface with all of its advantages, including the spam filter, automatic virus scanning, chat, and other features.

ZohoMail is an absolutely great service when it comes to getting a business email address for free. However, sometimes 10, 20 or 30 email accounts are not enough for your company or your business growing and needs more email addresses.

In this case, Yandex Mails for domains could be a very good free solution. It provides you with 1000 free users. You can setup 1000 email address for free!

Except that, you also can add your custom Yandex mail account in your email clients such as Outlook, Gmail, or Yahoo!

The only problem here is the custom domain setup page is in Russian language but Google chrome can help with translation. Actually, this problem is very easy to be resolved.

Yandex is one of the biggest search engines of the world. Of course, it is very popular in Russia but if you are in the USA (for example), Yandex.Mail for Domain could work great for you too. Its email service is reliable.

In addition to that, If you really want an absolutely free solution for a huge number of accounts on your domain name then this could, possibly, be the best solution.

To create free business email accounts in Yandex visit this page.

Features and Benefits Of Yandex.Mail for Domain:

  • Free of charge service for setting up email on your domain.
  • Provides you with effective communication between the employees of your organization.
  • For a single domain, you can register up to 1000 mailboxes, which you can use yourself or give out to other users
  • You can use your organization’s logo in the Mail’s web interface.
  • You also can add your custom Yandex mail account in your email clients such as Outlook, Gmail, or Yahoo!
  • Your mailbox users can use the Yandex.Mail web interface with all of its advantages, including the spam filter, automatic virus scanning, chat, and other features.
  • Reliable and secure email service.

If you are a small business owner or need not more than 25 free business email accounts, we recommend Zoho Mail. However, if you need a huge number of free mail addresses on your domain, Yandex provide a good option.

2) Best Free Email Service Providers Without The Opportunity to Use Your Own Domain Name

This is not a very professional and recommendable solution but a lot of business owners still choose to use it.

Why is it not a very good solution?
Custom your email may seem like a not so important detail in the whole process of creating and managing a business but it may also have a crucial meaning.

Some clients and customers just do not trust brands and companies that send them emails ending with Gmail or Yahoo. Do not forget that Email is one of the key communication tools for your business.

Other important cons of having free business email accounts are that they look very insubstantial and unprofessional and there could be a lack of effective communication techniques that only paid options provide.

Despite that if you still want to create free business email without ending with your domain name, here is a list of the best free email providers:

You definitely know that Gmail is the best free email service all over the world. And you can use it even for your business needs because it provides a range of options that have valuable meaning for the companies. Gmail have a range of features that can support your small company’s communication. Some of them are: good inbox storage – 15GB, Calendar, mobile app, instant messenger, create folders, address book, personal signature, import social media contacts, Video Chat, social media feeds and more.

Outlook.com (a very famous Microsoft service) is also one of the most popular free email solutions all over the world. In the past, it was known as Hotmail. Outlook can be accessed via IMAP, POP and Exchange ActiveSync. It has a lot of advanced features suitable also for business needs: Calendar, unlimited box storage, instant messenger, address book, and etc. In addition to that, Outlook Mail automatically bans spam and scan viruses. Also, Outlook is fully integrated with MS Office which allows you to create and view your business files directly in your email.

Yahoo! Mail is also one of the most popular free email providers. It is an email program on the web, Windows and mobile devices with 1TB storage, RSS Reader, social networking and instant messenger, Calendar and etc. Also, you can send up to 50 files a single email. It is a simple and easy-to-use program. Some of the main cons of Yahoo are that you cannot label messages freely and Yahoo does not offer IMAP access for desktop email programs.

Despite the fact GMX is not so popular, it provides a good free email service with a range of features that could be useful for business. It provides unlimited email storage, instant messenger, address book, social media networking, video chat, a rich web interface and mobile apps. GMX Mail also is a reliable email service filtered well of spam and viruses.

Mail.com also provides most of the important email features that you might be useful for business correspondence. You can use unlimited mail storage, POP and iMAP access, you can set up your email to receive and reply all your emails from one address, and more.

See also our posts:

Conclusion

There are many ways to creating a company’s mail. You can use free business mail accounts or paid options. No matter which one of the possibilities you will choose, always aim for a professional looking mail.

As we say above, it is much more professional your mail to end with your domain name. For that, you can use ZohoMail or Yandex.Mail for Domain. They provide free services with a range of good features.

Which mail service you use for your business now?

Categories
Business Software

Salesforce Project Management: Software With The Best CRM Integration

Using Salesforce for project management has a range of benefits such as: easily sharing information between sales and project teams (including handover), more efficient communication and collaboration, real-time visibility into sales pipeline and project process and more.

Nowadays, creating successful client engagements requires project and resource management software that provide seamless Salesforce integration. And you know that Salesforce is the leading CRM solution.

To be efficient, your CRM software and apps needs to be not only great for managing customers, but also for managing project planning and scheduling tasks.

Your sales team have to close deals and support customers and at the same time to coordinate all the moving parts of the selling process.

On this page, you will find our list of the best Salesforce project management software and apps with their top features and benefits.

Salesforce Project Management Software and Apps Worth To Consider

Wrike

Wrike-Salesforce-Project-Manajement-Software-Example

If you in the field of project management, you surely know Wrike. It is one of the top online PM and team collaboration software for the business of any size – small business, middle-sized and large enterprise. Wrike also is the best class when it comes to CRM / salesforce project management apps and systems.

Wrike integration with Salesforce helps you manage your customers and your tasks all in one view. You can collaborate seamlessly without having to cross between tools or bombard each other with email.

Main Salesforce Features and Benefits:

  • Salesforce users can create and assign new Wrike tasks directly from Salesforce.
  • Check the latest status of all tasks you’ve associated with your Salesforce pages.
  • Any changes you make working in Wrike are instantly reflected in Salesforce.
  • Tap into your team – request support from a menu of pre-defined services.
  • Improve accountability by assigning tasks and owners for follow-up.
  • Get full visibility into the status of work being done for your clients, plus advanced reporting.
  • On The Go options with iPhone and Android apps.
  • Real Time Collaboration and much more.
  • Very easy to use with an incredibly user-friendly interface.

Website: https://www.wrike.com

LiquidPlanner

LiquidPlanner-SalesForce-Integration-Example

LiquidPlanner is also one of the most powerful online project management software tools with a huge range of business friendly integration options including Salesforce. LP is also one of the best workflow management software that can manage and track all types of work.

The system has features for project managers, IT teams and development teams, a huge range of services and marketing teams. It seamlessly covers the project planning needs of both small businesses and large enterprises.

The LiquidPlanner App for Salesforce bridges the communication gap between sales teams using Salesforce and project teams using LiquidPlanner.

Key Salesforce Features and Benefits:

  • Users can share important information seamlessly between sales and project teams.
  • Provides real-time visibility into the entire project process, including status, milestones, and delivery.
  • Key project data from LiquidPlanner will be fed back to Salesforce as projects change over time.
  • A Seamless collaboration that allows you to get visibility into what the team is working on, and collaborate at the task level.
  • Organize Your Work – organize and prioritize hundreds of IT projects and tasks in a single view and much more features and benefits.

Website: https://www.liquidplanner.com

Workflow Max

Workflow-Max-Salesforce-Integration-Print-Screen

WorkflowMax is a project management software that fits great small business needs, including project tracking, reporting, invoicing, job costing and monitoring, timesheets, and more.

In other words, WorkflowMax offers you a complete, cloud-based solution to manage projects and jobs. They provide a very good range of features but if you need even more features, they integrate with more than 30 add-ons.

As a CRM solution, WorkflowMax connects to Salesforce, the most powerful CRM software in the world.

Salesforce Integration Benefits and Features

  • Quickly convert opportunities won into jobs and manage your entire sales and production process with a few click.
  • You can push contacts in Salesforce to clients in WorkflowMax – maintaining one global database of contacts for easy searching.
  • Create a job in WorkflowMax from an opportunity won in salesforce – no more double entry.
  • Completely customize the integration to suit your business requirements.
  • Powerful Custom Reporting and more.
  • As a SaaS product, you can reach WorkflowMax easily anytime and from anywhere.

Website: https://www.workflowmax.com

Workfront

Workfront-Salesforce-Integration-Screen-Shots

Workfront is an online project management software that allows you to manage your work in one place. It eliminates extra work and simplifies everything from communication with real-time collaboration to project tracking and reporting. Workfront is among the most popular solutions for Marketing teams, IT teams, Services and Everyone!

As a Salesforce Project Management solution, Workfront Salesforce integration provides the seamless integration of data, workflow, and process between sales and delivery.

Salesforce Integration Benefits and Features:

  • Absolutely easy integration of data, workflow and process between sales and delivery.
  • Projects are automatically created, with real-time accurate native reporting across both systems.
  • The integration also provides a continuous workflow from sales into services, ensuring that your sales team gets visibility and collaboration opportunities with services projects.
  • Easy to setup and configure.

Website: https://www.workfront.com

Clarizen

Clarizen-Salesforce-Integration-App-Screen-Shot

Clarizen is one of the easiest to use online project management services that centralize the tasks, communication, and scheduling that happen around project work. Clarizen is the project management choice of many Fortune 500 companies, and some of its most popular users include Cisco and Box.

Clarizen’s collaborative work management solution is integrated with Salesforce CRM to streamline the flow from sales opportunity to professional services delivery.

The solution also includes integration with Salesforce Chatter and Gainsight, a leading customer success platform.

Key Salesforce Integration App Features and Benefits:

  • Sales and professional services teams can connect from anywhere in real-time, in their preferred platform, to share information and collaborate in easy-to-use discussion threads.
  • Project tracking from anywhere using fully configurable rules and criteria, including the ability to trigger CRM data creation from Clarizen.
  • Collaboration: Integration with Salesforce Chatter provides full transparency by syncing conversations on any desktop or device.
  • Case tracking: Cases (such as support tickets and change requests) can be submitted and tracked in both the CRM system and Clarizen.
  • Dashboard reporting and more.

Website: https://www.clarizen.com

Smartsheet

Smartsheet is one of the most popular collaboration and project management software. The tool handles everything from reporting, to resource management, task tracking, and budgeting.

Also, Smartsheet is a spreadsheet-based program that provides a combination of online project management and CRM. Smartsheet can be used like any other spreadsheet application, but it offers a lot of other important for the business features.

Key Salesforce Integration Features and Benefits:

  • Connecting Smartsheet with Salesforce allows you to organize, share and update customer information using Smartsheet’s intuitive spreadsheet interface.
  • You can export Salesforce data to Smartsheet, work with internal and external stakeholders, make bulk changes, and manage projects and processes.
  • You can adjust sales forecasts, edit opportunity records, and see project implementation status, all without having to click around.
  • Mobile app – Smartsheet mobile apps let you work from anywhere, anytime.

Website: https://www.smartsheet.com

Mavenlink

Mavenlink-Salesforce-Integration

Mavenlink is an online project and collaboration management tool that centralizes tasks, communication, and work management. The product is designed for professional services, and it best suits those who need to collaborate on teams.

Mavenlink’s Salesforce integration connects the world’s leading CRM with Mavenlink’s cloud-based project delivery solution. Mavenlink is not only Salesforce project management software but also provide integration with many popular applications, such as Microsoft, Google, JIRA, Zendesk and much more.

Mavenlink is a good solution for different business fields but is an ideal solution for professional services businesses, such as advertising, marketing, public relations, IT services, architecture, engineering.

Salesforce App Integration Features and Benefits:

  • Improve visibility into your sales pipeline so you can forecast upcoming commitments and properly scope work.
  • Visibility into project progress.
  • Trigger new Mavenlink projects for delivering client engagements and tracking complex client pursuits via stage changes in Salesforce.
  • Eliminate duplicate project and communication updates with a two-way sync that includes support for Chatter.
  • Allows you to stay informed about the health of each engagement by monitoring communication, budget, status, and percent complete.

Website: https://www.mavenlink.com

Taskfeed

Taskfeed-Print-Screen-1

Taskfeed provides you with easy, repeatable, fast project management for Salesforce. They have hundreds of customers and teams tracking repeatable projects in Salesforce with Taskfeed.

Taskfeed is a modern and user-friendly project management tool that allows you to be organized in Salesforce. Actually, it is one of the simplest and easiest Salesforce project management software tool.

Features and Benefits:

  • Work together on tasks, projects or a complex process.
  • Seamlessly track, manage, and plan work in Salesforce.
  • Tasks, conversations and files all together in the context of your customer.
  • Simple and intuitive to use.
  • Flexible to fit the way you work now and in the future.
  • Taskfeed is built on top of Salesforce Chatter so you can follow tasks and updates.

Website: http://www.taskfeedapp.com

Conclusion:

Finding the right solution for Salesforce project management can be more or less challenging. But the integration between your PM system and Salesforce or other CRM helps you a lot to manage better the whole your selling process, communications with clients, and also easily to track the projects that drive your business forward.

It is crucial for every business to successfully organize, share and update customer information.

Nowadays, there are plenty of modern and user-friendly project management tools that allows you to be organized in Salesforce. Which one you will choose depends on your specific needs and requirements.

Categories
Business Software

Salesforce Project Management: Software With The Best CRM Integration

Using Salesforce for project management has a range of benefits such as: easily sharing information between sales and project teams (including handover), more efficient communication and collaboration, real-time visibility into sales pipeline and project process and more.

Nowadays, creating successful client engagements requires project and resource management software that provide seamless Salesforce integration. And you know that Salesforce is the leading CRM solution.

To be efficient, your CRM software and apps needs to be not only great for managing customers, but also for managing project planning and scheduling tasks.

Your sales team have to close deals and support customers and at the same time to coordinate all the moving parts of the selling process.

On this page, you will find our list of the best Salesforce project management software and apps with their top features and benefits.

Salesforce Project Management Software and Apps Worth To Consider

Wrike

Wrike-Salesforce-Project-Manajement-Software-Example

If you in the field of project management, you surely know Wrike. It is one of the top online PM and team collaboration software for the business of any size – small business, middle-sized and large enterprise. Wrike also is the best class when it comes to CRM / salesforce project management apps and systems.

Wrike integration with Salesforce helps you manage your customers and your tasks all in one view. You can collaborate seamlessly without having to cross between tools or bombard each other with email.

Main Salesforce Features and Benefits:

  • Salesforce users can create and assign new Wrike tasks directly from Salesforce.
  • Check the latest status of all tasks you’ve associated with your Salesforce pages.
  • Any changes you make working in Wrike are instantly reflected in Salesforce.
  • Tap into your team – request support from a menu of pre-defined services.
  • Improve accountability by assigning tasks and owners for follow-up.
  • Get full visibility into the status of work being done for your clients, plus advanced reporting.
  • On The Go options with iPhone and Android apps.
  • Real Time Collaboration and much more.
  • Very easy to use with an incredibly user-friendly interface.

Website: https://www.wrike.com

LiquidPlanner

LiquidPlanner-SalesForce-Integration-Example

LiquidPlanner is also one of the most powerful online project management software tools with a huge range of business friendly integration options including Salesforce. LP is also one of the best workflow management software that can manage and track all types of work.

The system has features for project managers, IT teams and development teams, a huge range of services and marketing teams. It seamlessly covers the project planning needs of both small businesses and large enterprises.

The LiquidPlanner App for Salesforce bridges the communication gap between sales teams using Salesforce and project teams using LiquidPlanner.

Key Salesforce Features and Benefits:

  • Users can share important information seamlessly between sales and project teams.
  • Provides real-time visibility into the entire project process, including status, milestones, and delivery.
  • Key project data from LiquidPlanner will be fed back to Salesforce as projects change over time.
  • A Seamless collaboration that allows you to get visibility into what the team is working on, and collaborate at the task level.
  • Organize Your Work – organize and prioritize hundreds of IT projects and tasks in a single view and much more features and benefits.

Website: https://www.liquidplanner.com

Workflow Max

Workflow-Max-Salesforce-Integration-Print-Screen (1)

WorkflowMax is a project management software that fits great small business needs, including project tracking, reporting, invoicing, job costing and monitoring, timesheets, and more.

In other words, WorkflowMax offers you a complete, cloud-based solution to manage projects and jobs. They provide a very good range of features but if you need even more features, they integrate with more than 30 add-ons.

As a CRM solution, WorkflowMax connects to Salesforce, the most powerful CRM software in the world.

Salesforce Integration Benefits and Features

  • Quickly convert opportunities won into jobs and manage your entire sales and production process with a few click.
  • You can push contacts in Salesforce to clients in WorkflowMax – maintaining one global database of contacts for easy searching.
  • Create a job in WorkflowMax from an opportunity won in salesforce – no more double entry.
  • Completely customize the integration to suit your business requirements.
  • Powerful Custom Reporting and more.
  • As a SaaS product, you can reach WorkflowMax easily anytime and from anywhere.

Website: https://www.workflowmax.com

Workfront

Workfront-Salesforce-Integration-Screen-Shots

Workfront is an online project management software that allows you to manage your work in one place. It eliminates extra work and simplifies everything from communication with real-time collaboration to project tracking and reporting. Workfront is among the most popular solutions for Marketing teams, IT teams, Services and Everyone!

As a Salesforce Project Management solution, Workfront Salesforce integration provides the seamless integration of data, workflow, and process between sales and delivery.

Salesforce Integration Benefits and Features:

  • Absolutely easy integration of data, workflow and process between sales and delivery.
  • Projects are automatically created, with real-time accurate native reporting across both systems.
  • The integration also provides a continuous workflow from sales into services, ensuring that your sales team gets visibility and collaboration opportunities with services projects.
  • Easy to setup and configure.

Website: https://www.workfront.com

Clarizen

Clarizen-Salesforce-Integration-App-Screen-Shot

Clarizen is one of the easiest to use online project management services that centralize the tasks, communication, and scheduling that happen around project work. Clarizen is the project management choice of many Fortune 500 companies, and some of its most popular users include Cisco and Box.

Clarizen’s collaborative work management solution is integrated with Salesforce CRM to streamline the flow from sales opportunity to professional services delivery.

The solution also includes integration with Salesforce Chatter and Gainsight, a leading customer success platform.

Key Salesforce Integration App Features and Benefits:

  • Sales and professional services teams can connect from anywhere in real-time, in their preferred platform, to share information and collaborate in easy-to-use discussion threads.
  • Project tracking from anywhere using fully configurable rules and criteria, including the ability to trigger CRM data creation from Clarizen.
  • Collaboration: Integration with Salesforce Chatter provides full transparency by syncing conversations on any desktop or device.
  • Case tracking: Cases (such as support tickets and change requests) can be submitted and tracked in both the CRM system and Clarizen.
  • Dashboard reporting and more.

Website: https://www.clarizen.com

Smartsheet

Smartsheet

Smartsheet is one of the most popular collaboration and project management software. The tool handles everything from reporting, to resource management, task tracking, and budgeting.

Also, Smartsheet is a spreadsheet-based program that provides a combination of online project management and CRM. Smartsheet can be used like any other spreadsheet application, but it offers a lot of other important for the business features.

Key Salesforce Integration Features and Benefits:

  • Connecting Smartsheet with Salesforce allows you to organize, share and update customer information using Smartsheet’s intuitive spreadsheet interface.
  • You can export Salesforce data to Smartsheet, work with internal and external stakeholders, make bulk changes, and manage projects and processes.
  • You can adjust sales forecasts, edit opportunity records, and see project implementation status, all without having to click around.
  • Mobile app – Smartsheet mobile apps let you work from anywhere, anytime.

Website: https://www.smartsheet.com

Mavenlink

Mavenlink-Salesforce-Integration

Mavenlink is an online project and collaboration management tool that centralizes tasks, communication, and work management. The product is designed for professional services, and it best suits those who need to collaborate on teams.

Mavenlink’s Salesforce integration connects the world’s leading CRM with Mavenlink’s cloud-based project delivery solution. Mavenlink is not only Salesforce project management software but also provide integration with many popular applications, such as Microsoft, Google, JIRA, Zendesk and much more.

Mavenlink is a good solution for different business fields but is an ideal solution for professional services businesses, such as advertising, marketing, public relations, IT services, architecture, engineering.

Salesforce App Integration Features and Benefits:

  • Improve visibility into your sales pipeline so you can forecast upcoming commitments and properly scope work.
  • Visibility into project progress.
  • Trigger new Mavenlink projects for delivering client engagements and tracking complex client pursuits via stage changes in Salesforce.
  • Eliminate duplicate project and communication updates with a two-way sync that includes support for Chatter.
  • Allows you to stay informed about the health of each engagement by monitoring communication, budget, status, and percent complete.

Website: https://www.mavenlink.com

Taskfeed

Taskfeed-Print-Screen-1

Taskfeed provides you with easy, repeatable, fast project management for Salesforce. They have hundreds of customers and teams tracking repeatable projects in Salesforce with Taskfeed.

Taskfeed is a modern and user-friendly project management tool that allows you to be organized in Salesforce. Actually, it is one of the simplest and easiest Salesforce project management software tool.

Features and Benefits:

  • Work together on tasks, projects or a complex process.
  • Seamlessly track, manage, and plan work in Salesforce.
  • Tasks, conversations and files all together in the context of your customer.
  • Simple and intuitive to use.
  • Flexible to fit the way you work now and in the future.
  • Taskfeed is built on top of Salesforce Chatter so you can follow tasks and updates.

Website: http://www.taskfeedapp.com

Conclusion:

Finding the right solution for Salesforce project management can be more or less challenging. But the integration between your PM system and Salesforce or other CRM helps you a lot to manage better the whole your selling process, communications with clients, and also easily to track the projects that drive your business forward.

It is crucial for every business to successfully organize, share and update customer information.

Nowadays, there are plenty of modern and user-friendly project management tools that allows you to be organized in Salesforce. Which one you will choose depends on your specific needs and requirements.

Categories
Business Tools

14 Top Business Insurance Companies

Running your own business is a challenge related to many financial risks and operational losses.

On the other hand, business insurance companies and providers offer coverage that helps small business and large enterprises manage that risk.

The insurers offer many variables and types of insurance for business including liability insurance (general, product, professional liability), workers compensation, commercial property insurance, accident & health, life, cyber, and crime coverage, home-based business policies, commercial auto insurance, business income interruption, umbrella, medical and management liability and much more.

Finding the best insurance companies for business first involves estimating your insurance needs. They can significantly vary depending on the type of your business, where it is located, the number of employees, your goals and etc.

It is very important to select an insurer that understands your business needs and type.

14 Top Business Insurance Companies & Providers Worth To Consider

State Farm

 state-farm-insurance-logo

State Farm offers a good range of small business insurance products and financial services. From business owners policy to help protect your business to a workers’ compensation policy to protect your employees, State Farm can provide the protection your small business needs. Besides that, State Farm is among the most popular and best insurance companies in The USA. with one of the highest financial ratings in the industry.
Business Insurance Products and Solutions:

  • Business Owners Policies
  • Professional Liability Insurance
  • Surety & Fidelity Bonds
  • Workers Comp
  • Business Auto and more.

Nationwide Insurance

202-2026213_nationwide-insurance-logo-png-transparent-png

Nationwide Insurance is one of the top small business insurance companies and one of the largest commercial insurance carrier with an extensive range of products and services. They prove customized insurance solutions that suit you and your budget. You can work with an insurance agent to design a package of coverages specific to the industry you operate in.
Business Insurance Coverages:

  • Business Liability Insurance
  • Commercial Property Insurance
  • Business Auto
  • Crime Insurance
  • Business Income Insurance
  • Umbrella Insurance
  • Cyber Liability Insurance
  • Business Interruption Insurance
  • Equipment Breakdown Insurance and more.

Zurich Insurance Group (Zurich)

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Zurich Insurance Group (Zurich) is a leading multi-line insurer with over 140 years serving businesses worldwide, including 100 years in the United States. In North America, Zurich is a leading commercial property-casualty insurance provider serving small businesses, and mid-sized and large companies, including multinational corporations. They are definitely one of the proven business insurance providers with a comprehensive range of solutions.
Business Insurance Products and Services:

  • Absence, health, and productivity
  • Accident and health
  • Captives
  • Casualty
  • Group life, disability and absence management
  • International coverage that extends as far as your business
  • Management liability
  • Political risk
  • Private equity
  • Professional liability
  • Strategic risk solutions and more.

Chubb Corporation

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Whether yours is a multinational corporation, a mid size regional company, or a fast-growing local business, Chubb Corporation has protection products and services for you. Chubb is one of the world’s largest publicly traded property and casualty insurer. With operations in 54 countries, Chubb provides a huge range of services for individuals and business.
Business Products and Services:

  • Accident & Health
  • Commercial General Liability
  • Commercial Marine
  • Commercial Package
  • Cyber Insurance
  • Environmental
  • Errors & Omissions / Professional Liability
  • Excess & Surplus
  • Global Casualty
  • Inland Marine
  • International Solutions
  • Management Liability
  • Medical Liability
  • Product Recall
  • Property Insurance and much more.

CNA

CNA-Insurance-Logo

As one of the largest U.S. commercial property and casualty insurers, CNA provides insurance solutions to more than 1 million businesses and professionals worldwide. They offer a broad portfolio of insurance solutions — from general liability to property to professional and management liability and more.
Business Insurance Products and Solutions:

  • Business Interruption
  • Commercial Auto Insurance
  • Commercial General Liability
  • Equipment Breakdown
  • Inland Marine
  • Management Liability
  • Professional Liability (Errors and Omissions)
  • Property Insurance
  • Umbrella and Excess
  • Worker’s Compensation and more.

Progressive Commercial

Progressive-Commercial

From minimum coverage to specialized protection, Progressive Commercial offers flexible options allow you to get customized business insurance that matches each stage of your business’s development. Also, they are one of the most popular commercial and business insurance companies with a comprehensive range of products.
Their Business Insurance Products and Services Include:

  • General liability insurance
  • Commercial auto insurance
  • Property
  • Business income interruption
  • Professional liability
  • Business insurance for contractors and more.

Travelers

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Travelers offers a wide range of business insurance options, designed to identify and reduce the risks that business faces every day. Beyond managing claim costs, they help companies prepare for risk and recover faster after an unexpected event. Today, more than 160 years after their founding, Travelers is one of the nation’s largest property casualty providers. It has more than 30,000 employees, 13,000 independent agents and multiple market segments across the personal, business, financial and international insurance groups.
Their Business Products and Solutions:

  • Commercial Auto & Trucking
  • Cyber
  • General Liability
  • Management & Professional Liability
  • Property
  • Small Business Owner’s Policy
  • Surety Bonds
  • Workers Compensation and more.

Allianz Global Corporate & Specialty

Allianz-Global-Corporate-Specialty

Allianz Global Corporate & Specialty is the Allianz Centre of expertise for global business insurance and large corporate and specialty risks. With a worldwide network in more than 160 countries, they are surely one of the very few global insurers with an exclusive focus on the needs of global corporate and specialty clients.
Business Insurance Services and Products:

  • Alternative Risk Transfer
  • Financial Lines
  • Aviation
  • International Insurance Programs
  • Captive and Fronting services
  • Liability Insurance
  • Claims Services
  • Marine
  • Energy
  • Property
  • Engineering
  • Risk consulting and more.

Arch Insurance Group

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14 Top BusinessInsurance Companies.docx – Google Docs

Arch is one of the market-leading business insurance providers in the US. They offer a wide range of property, casualty and specialty insurance for corporations, professional firms, and financial institutions across the US. Also, the group offers multiple channels of distribution for our products depending on customer and broker preferences.
Business Insurance Products and Services:

  • Accident Products
  • Alternative Markets
  • Builders Risk
  • E&S casualty
  • Construction Casualty
  • Contract Binding Operations
  • Defense Base Act Division
  • Disability Products
  • Executive Assurance
  • Excess Workers’ Compensation
  • Health Insurance Products
  • Professional Liability Insurance
  • Property Insurance and more.

Hartford Insurance Company

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Hartford Insurance Company is one of the best insurance companies for business solutions designed to meet the unique needs of small businesses and large commercial enterprises across a wide range of industries. The Hartford’s business insurance specialists can help you tailor a solution to address the risks typical of your industry and unique to your company.
Business Insurance Solutions:

  • Workers’ Compensation Insurance
  • Commercial Auto Insurance
  • Commercial Flood Insurance
  • Commercial Property Insurance
  • Commercial Umbrella Insurance
  • Data Breach Insurance
  • General Liability Insurance
  • Management & Professional Liability
  • Global Insurance
  • Marine Insurance
  • Surety & Fidelity Bonds
  • Home-Based Business Insurance
  • Employment Practices Liability
  • Risk Engineering and more.

Humana

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Humana Small Business Insurance offer a variety of options to help your employees make the best choices for their continued health and wellness. You can choose and personalize their plans to fit your needs. Humana is one of the most popular insurers in the USA, that offers lines of business work to serve all types of consumers.
Business Insurance Products:

  • Medical
  • Dental
  • Vision
  • Wellness
  • Group Life
  • Disability
  • Behavioral Health and more.

Hanover Insurance Group

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The Hanover Insurance Group, Inc., is the holding company for several property and casualty insurance companies, which together constitute one of the largest insurance businesses in the United States. Together with their partner agents, Hanover Insurance Group offers innovative, flexible insurance, and specialty solutions to small business and large enterprises to help protect their business’ property, auto, liability, employees, and customers.
Business Insurance Products:

  • Business Owner’s Policy
  • Commercial Package
  • Property Insurance
  • General Liability
  • Commercial Automobile
  • Umbrella
  • Workers’ Compensation
  • Technology
  • Marine (Inland and Ocean)
  • Surety (Contract and Commercial)
  • Industrial Property Risk
  • Professional Liability
  • Management Liability
  • Healthcare Professional Liability and more.

Hiscox Small Business Insurance

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Hiscox specialize in protecting IT/technology, marketing, consulting and many other professional service businesses, tailoring coverage to the specific risks in each industry. They don’t offer a one-size-fits-all insurance plan. They tailor their small business insurance coverage to your needs, allowing you to change your coverage as your business changes.
Business Insurance Products:

  • Liability Insurance Overview
  • General Liability Insurance
  • Professional Liability Insurance
  • Errors And Omissions Insurance
  • Business Owner’s Policy (BOP) and more.

If you would like more information for the insurance check the following articles: “List of all insurance companies in The USA” and “Different Types of Life Insurance“.

Conclusion

Finding the best business insurance companies depends mostly on your specific needs, the size of business, the number of employees and type of industry you operate in.

Besides that, there are also many factors to consider before picking the right insurance provider. You have to think about the level of costs, the reputation of the insurers, the amount of offerings and coverages, and more.

As you see, it is not a piece of cake to find the right company and solutions for your business especially if you do not have a deep knowledge in this area.

On the other hand, it is an important decision that may have a huge impact on the overall business. So, before making a decision it is a good idea to consult a trusted agent or insurance consultant that can provide you with guides and advice.